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[Bug 1575380] Re: Unable to mount Kodak EasyShare Z1285 Zoom Digital Camera

 

Apport-collect data submitted.

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

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Title:
   Unable to mount Kodak EasyShare Z1285 Zoom Digital Camera

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I'm running Xenial Xerus 16.04 LTS...but this bug also affected Trusty
  14.04. The very fact that Ubuntu recognizes the make and model of the
  camera is even more infuriating!

  Why the heck won't it mount it so I can download and manipulate my
  photos with programs like Digikam, Shotwell, etcetera?

  Gimp can open the files...but of course GIMP is not a photo-management
  program.

  Please resolve and/or tell me which program will communicate with this
  excellent little digital camera!

  I have combed the web for a solution and I am at wits end.

  Full Error message:

  "Unable to mount Kodak EasyShare Z1285 Zoom Digital Camera

  Error initializing camera:-53: Could not claim the USB device"

  Thank you for addressing this issue.
  --- 
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  bruskald   1572 F.... pulseaudio
   /dev/snd/controlC0:  bruskald   1572 F.... pulseaudio
  CurrentDesktop: KDE
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=3216a142-aeeb-48ff-a79a-f3e0bddf07fd
  InstallationDate: Installed on 2016-04-29 (64 days ago)
  InstallationMedia: Ubuntu-Studio 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  IwConfig:
   enp2s0    no wireless extensions.
   
   lo        no wireless extensions.
   
   enp3s2    no wireless extensions.
  MachineType: LENOVO To Be Filled By O.E.M.
  NonfreeKernelModules: nvidia_uvm nvidia
  Package: linux (not installed)
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-28-lowlatency root=UUID=2d1b6993-0f24-4c9a-b904-00ecf206e913 ro quiet splash
  ProcVersionSignature: Ubuntu 4.4.0-28.47-lowlatency 4.4.13
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-28-lowlatency N/A
   linux-backports-modules-4.4.0-28-lowlatency  N/A
   linux-firmware                               1.157.1
  RfKill:
   
  Tags:  xenial
  Uname: Linux 4.4.0-28-lowlatency x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/19/2007
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 2UKT42AUS
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: LENOVO
  dmi.board.vendor: LENOVO
  dmi.board.version: 1.0
  dmi.chassis.type: 3
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnLENOVO:bvr2UKT42AUS:bd10/19/2007:svnLENOVO:pnToBeFilledByO.E.M.:pvrThinkCentrexxx:rvnLENOVO:rnLENOVO:rvr1.0:cvnLENOVO:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: ThinkCentre xxx
  dmi.sys.vendor: LENOVO

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