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Re: [Ayatana] Question about Bug Reporting Tools in Ubuntu, from a design perspective...





On Wed, Oct 7, 2009 at 10:55 PM, Mark Shuttleworth <mark@xxxxxxxxxx> wrote:
ajmctaggart wrote:
My question is this, why do we need to login to Launchpad through our web browser to report these bugs?  I feel it is extremely disruptive, especially when something non-essential crashes and Ubuntu asks if I'd like to file a bug.  Of course I'd like to file a bug!  That's what I am supposed to do, correct?  But this practice makes my work-flow crippled, and it takes quite a bit more time than a built in submittal tool.  Over the past three days, I've gotten tired booting my machine, logging in, something crashes, bug report needs to be filed, now I have to go to Firefox.  For goodness sake, I just need to get into a pdf for work or school!  Now that I'm on the web...hmm, work or browsing? :)  Of course, maybe this is just a poor example of me trying to get out of work, but I think you get the point.

>From what I can see, this system function is about 85% darn near perfect.  That last 15% is how the bug is actually placed in the system.  Is anyone interested in creating a bug reporting mechanism or interface for Launchpad that allows a user to submit his Launchpad I.D. and password, and NOT have to be moved to firefox to finish the bug submission?


It's a damn good question! In general, the meme of "desktop apps talking natively to LP" is very cool. We want the Software Center to be able to automatically add PPA's you're subscribed to, for example.

The Ubuntu One guys should be delivering an API which lets an app get credentials in LP without going via the web. Elliot Murphy would be able to connect us to the right person on that team.
Must people have credentials to report a bug on Launchpad? I know that when I need to create an account for something, I start to reconsider whether I really want to do whatever I'm doing or not.

Those credentials could then be used to complete the bug submission, without hitting the web browser at all.

Mark

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