touch-packages team mailing list archive

[Pat McGowan <pat.mcgowan@xxxxxxxxxxxxx>]

Easily reproduced just by taking 10 pics and switching to the gallery, 4
of 10 did not have thumbnails. Restart the app and they all show up. I
did not get a crash.

** Changed in: canonical-devices-system-image
   Importance: Undecided => High

** Changed in: canonical-devices-system-image
       Status: New => Confirmed

** Changed in: canonical-devices-system-image
    Milestone: None => ww02-2016

** Changed in: canonical-devices-system-image
     Assignee: (unassigned) => Bill Filler (bfiller)

** Changed in: gallery-app (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1521365

Title:
  Crashes and missing thumbnails

Status in Canonical System Image:
  Confirmed
Status in gallery-app package in Ubuntu:
  Confirmed
Status in thumbnailer package in Ubuntu:
  Triaged

Bug description:
  I've transferred the info for this from here because, apparently, the
  original bug report was encountering two separate
  problems:https://bugs.launchpad.net/canonical-devices-system-
  image/+bug/1512257

  I can reproduce this with rc-proposed build 278 on Mako. The gallery
  app shows nothing (just white background) where a thumbnail should be.
  Pawel saw the same thing and posted a screenshot here:

  http://imgur.com/a/j2yoW

  To reproduce, start out with a clean cache (thumbnailer-admin clear)
  and an empty photo roll, and with neither gallery nor camera running.

  Take twenty pictures with the camera.

  Start the gallery app from the launcher. For me everything works fine
  at this point, thumbnails show up as expected.

  Go back to the camera app (via launcher). Take ten more shots.

  Go back to the gallery (via launcher). At this point, the gallery app
  showed the problem briefly and then crashed, so I re-started the app.
  After doing that, it showed the thumbnails correctly.

  Go back to the camera app, take ten more pictures, back to gallery-
  app, etc. Eventually, the problem will show up (if the gallery app
  doesn't crash).

  I have verified from the thumbnailer trace that, each time I return to
  the gallery app, the app asks for thumbnails for the newly-added
  images (plus a bunch of others), and the thumbnailer correctly returns
  those, so this is not a thumbnailer problem.

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