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Re: [Bug 1233753] Re: [HP Envy 15t-1100] saucy images boot to black screen

 

Thanks for explaining the proper process. However is this case with a crash
of the installer and no terminal access I don't know how to supply the
relevant information. Can you advise

Brian


On 19 November 2013 08:55, Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx> wrote:

> brianM, if you have a bug in Ubuntu, the Ubuntu Kernel team, Ubuntu Bug
> Control team, and Ubuntu Bug Squad would like you to please file a new
> report by executing the following in a terminal while booted into a Ubuntu
> repository kernel (not a mainline one) via:
> ubuntu-bug linux
>
> For more on this, please read the official Ubuntu documentation:
> Ubuntu Bug Control and Ubuntu Bug Squad:
> https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
> Ubuntu Kernel Team:
> https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
> Ubuntu Community:
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
>
> When opening up the new report, please feel free to subscribe me to it.
>
> Please note, not filing a new report would delay your problem being
> addressed as quickly as possible.
>
> No need exists to comment here at this time. After reading the above
> documentation in it's entirety, if you have further questions or
> comments, you are welcome to redirect them to the appropriate mailing
> list or forum via http://www.ubuntu.com/support/community/mailinglists ,
> or you may contact me directly.
>
> Thank you for your understanding.
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1233753
>
> Title:
>   [HP Envy 15t-1100] saucy images boot to black screen
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1233753/+subscriptions
>

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You received this bug notification because you are a member of AIMS,
which is subscribed to the bug report.
https://bugs.launchpad.net/bugs/1233753

Title:
  [HP Envy 15t-1100] saucy images boot to black screen

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Downloaded latest saucy images and boots to nothing but a black
  screen.  Get the same behavior with 3.11 mainline kernel package as
  per bug #1167586

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-31-generic 3.8.0-31.46
  ProcVersionSignature: Ubuntu 3.8.0-31.46-generic 3.8.13.8
  Uname: Linux 3.8.0-31-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.9.2-0ubuntu8.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jbarnett   3518 F.... pulseaudio
   /dev/snd/controlC0:  jbarnett   3518 F.... pulseaudio
  Date: Tue Oct  1 09:31:14 2013
  HibernationDevice: RESUME=UUID=6a792c43-ea80-4425-961e-ccde894552ed
  InstallationDate: Installed on 2010-04-19 (1261 days ago)
  InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate amd64 (20100419.1)
  MachineType: Hewlett-Packard HP ENVY 15 Notebook PC
  MarkForUpload: True
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-31-generic root=UUID=639dc488-e095-42a4-8c1f-ffb1a9299e1c ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-31-generic N/A
   linux-backports-modules-3.8.0-31-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  UpgradeStatus: Upgraded to raring on 2013-04-26 (157 days ago)
  dmi.bios.date: 10/12/2010
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.2B
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 1522
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 36.35
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.2B:bd10/12/2010:svnHewlett-Packard:pnHPENVY15NotebookPC:pvr048F110000241920001530000:rvnHewlett-Packard:rn1522:rvr36.35:cvnHewlett-Packard:ct10:cvrN/A:
  dmi.product.name: HP ENVY 15 Notebook PC
  dmi.product.version: 048F110000241920001530000
  dmi.sys.vendor: Hewlett-Packard

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References