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[Bug 1705015] Re: bumblebee does not work with XPS 9560

 

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: bumblebee (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1705015

Title:
  bumblebee does not work with XPS 9560

Status in bumblebee package in Ubuntu:
  Confirmed

Bug description:
  I have Debian Sid on my XPS 15 9560, the system informations are like
  follows:

  ```
  Debian GNU/Linux buster/sid \n \l

  Dell Inc.
  baseboard-product-name: 05FFDN
  baseboard-version     : A00
  system-manufacturer   : Dell Inc.
  system-product-name   : XPS 15 9560
  system-version        : Not Specified
  bios-vendor           : Dell Inc.
  bios-version          : 1.3.4
  bios-release-date     : 06/08/2017

  optirun (Bumblebee) 3.2.1
  ```

  I have installed the `bumblebee-nvidia` package from the official
  repository. But when I use `optirun`, the terminal outputs following
  error:

  ```
  $ optirun -vv glxgears
  [  713.774178] [DEBUG]Reading file: /etc/bumblebee/bumblebee.conf
  [  713.774285] [INFO]Configured driver: nvidia
  [  713.774494] [DEBUG]optirun version 3.2.1 starting...
  [  713.774511] [DEBUG]Active configuration:
  [  713.774513] [DEBUG] bumblebeed config file: /etc/bumblebee/bumblebee.conf
  [  713.774514] [DEBUG] X display: :8
  [  713.774515] [DEBUG] LD_LIBRARY_PATH: /usr/lib/x86_64-linux-gnu/nvidia:/usr/lib/i386-linux-gnu/nvidia:/usr/lib/nvidia
  [  713.774516] [DEBUG] Socket path: /var/run/bumblebee.socket
  [  713.774536] [DEBUG] Accel/display bridge: auto
  [  713.774537] [DEBUG] VGL Compression: proxy
  [  713.774538] [DEBUG] VGLrun extra options: 
  [  713.774540] [DEBUG] Primus LD Path: /usr/lib/x86_64-linux-gnu/primus:/usr/lib/i386-linux-gnu/primus:/usr/lib/primus:/usr/lib32/primus
  [  713.774578] [DEBUG]Using auto-detected bridge primus
  [  713.869006] [INFO]Response: No - error: Could not load GPU driver

  [  713.869018] [ERROR]Cannot access secondary GPU - error: Could not
  load GPU driver

  [  713.869021] [DEBUG]Socket closed.
  [  713.869036] [ERROR]Aborting because fallback start is disabled.
  [  713.869040] [DEBUG]Killing all remaining processes.
  ```

  Then I tried to configure the `KernelDrive` in
  `/etc/bumblebee/bumblebee.conf`, neither `nvidia` or `nvidia-current`
  works.

  When I run `sudo modprobe nvidia-current`, the error is like this:
  ```
  $ sudo modprobe -vv nvidia-current
  modprobe: INFO: ../libkmod/libkmod.c:364 kmod_set_log_fn() custom logging function 0x9820ee7390 registered
  insmod /lib/modules/4.11.0-2-amd64/updates/dkms/nvidia-current.ko 
  modprobe: INFO: ../libkmod/libkmod-module.c:886 kmod_module_insert_module() Failed to insert module '/lib/modules/4.11.0-2-amd64/updates/dkms/nvidia-current.ko': No such device
  modprobe: ERROR: could not insert 'nvidia_current': No such device
  modprobe: INFO: ../libkmod/libkmod.c:331 kmod_unref() context 0x982129d200 released
  ```

  I have checked the `modules` directory, it contains all `nvidia-
  current.ko` and `nvidia-current-drm.ko` etc files.

  I remember that when Debian was using kernel `linux-
  image-4.9.0-3-amd64` there weren't any problem, however when it
  automatically upgrades to `4.11.0-1-amd64` and `4.11.0-2-amd64` then
  bumblebee produces the error above.

  Attached please find the report generated by `bumblebee-bugreport`.

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