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[Bug 617905] Re: Product Import fails

 

I just need a simple answer to close my issue. We have several tens of
thousands of sales orders and it appears there is no way to delete this
data from magento easily. The problem in relation to this module is that
it keeps activating a timeout at 300 seconds. I increased every setting
in .htaccess, in my webserver, and openerprc file but it STILL times out
at 300 seconds. I believe there is a timeout in the xmlrpc api in
magento, the client, the server, or python. Ive searched all throughout
these programs and I cannot find a single entry to change the timeout
setting. Without the ability to change this setting it is impossible to
import a single sales order. Can someone tell me where I can increase
the timeout. It occurs around 300 seconds.

-- 
Product Import fails
https://bugs.launchpad.net/bugs/617905
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Status in Magento Open ERP Connector: Invalid

Bug description:
I'm using current stable (5.0.12) on an Amazon EC2 ubuntu 10.4 instance. I have installed and configured the openerpconnect module ok and the corresponding magento module.

In OpenERP, clicking on the referential actions in turn (1 - Import Customer Groups through to 5 - Import Product Attributes) works fine but when I click on 6 - Import products I get the following error. We have approx 2000 products, is this a timeout problem, or something else?

Traceback (most recent call last):
  File "/usr/local/lib/python2.6/dist-packages/openerp-server/netsvc.py", line 247, in dispatch
    result = LocalService(service_name)(method, *params)
  File "/usr/local/lib/python2.6/dist-packages/openerp-server/netsvc.py", line 76, in __call__
    return getattr(self, method)(*params)
  File "/usr/local/lib/python2.6/dist-packages/openerp-server/service/web_services.py", line 577, in execute
    res = service.execute(db, uid, object, method, *args)
  File "/usr/local/lib/python2.6/dist-packages/openerp-server/osv/osv.py", line 58, in wrapper
    return f(self, dbname, *args, **kwargs)
  File "/usr/local/lib/python2.6/dist-packages/openerp-server/osv/osv.py", line 119, in execute
    res = pool.execute_cr(cr, uid, obj, method, *args, **kw)
  File "/usr/local/lib/python2.6/dist-packages/openerp-server/osv/osv.py", line 111, in execute_cr
    return getattr(object, method)(cr, uid, *args, **kw)
  File "/usr/local/lib/python2.6/dist-packages/openerp-server/addons/magentoerpconnect/magerp_core.py", line 137, in sync_products
    list_prods = attr_conn.call('catalog_product.list')
  File "/usr/local/lib/python2.6/dist-packages/openerp-server/addons/magentoerpconnect/magerp_osv.py", line 53, in call
    res = self.ser.call(self.session, method, arguments)
  File "/usr/lib/python2.6/xmlrpclib.py", line 1199, in __call__
    return self.__send(self.__name, args)
  File "/usr/lib/python2.6/xmlrpclib.py", line 1489, in __request
    verbose=self.__verbose
  File "/usr/lib/python2.6/xmlrpclib.py", line 1253, in request
    return self._parse_response(h.getfile(), sock)
  File "/usr/lib/python2.6/xmlrpclib.py", line 1392, in _parse_response
    return u.close()
  File "/usr/lib/python2.6/xmlrpclib.py", line 836, in close
    raise ResponseError()
ResponseError: ResponseError()