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[Bug 710317] Re: [6.0] crm_helpdesk - missing filters "unclosed" , "next actions"

 

Actually, the current button filters generally on unclosed records
(don't see any closed or cancelled cases). And in crm cases, list are
ordered on next action date and priority.

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https://bugs.launchpad.net/bugs/710317

Title:
  [6.0] crm_helpdesk - missing filters "unclosed" , "next actions"

Status in OpenERP Modules (addons):
  Confirmed

Bug description:
  for fast navigation the following buttons /filters should become standard
  * show only unclosed cases
  * show cases "next action date" today + 7 days 

  see patch 
  please change button "unclosed" - should be default pressed (who wants to see closed cases in day2day work?)

  (please advice me to were to find all available buttons)





References