c2c-oerpscenario team mailing list archive

["Jay Vora \(OpenERP\)" <jvo@xxxxxxxxxxx>]

Methods have been added to Claim and helpdesk Models by revision 4406
jvo@xxxxxxxxxxx-20110215094210-m2g78up3wa7eua7y.

Thanks.

** Changed in: openobject-addons/6.0
       Status: Confirmed => In Progress

** Changed in: openobject-addons/6.0
    Milestone: None => 6.0.2

** Changed in: openobject-addons/6.0
       Status: In Progress => Fix Released

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https://bugs.launchpad.net/bugs/708616

Title:
  [6.0.1] Fetchmail : Models inheriting
  mailgate.thread(eg.claim,helpdesk,etc.) need message_* methods!

Status in OpenERP Modules (addons):
  Confirmed
Status in OpenERP Addons 6.0 series:
  Fix Released
Status in OpenERP Addons trunk series:
  Confirmed

Bug description:
  Hello,

    File "/openerp/bin/addons/fetchmail/fetchmail.py", line 152, in button_fetch_mail
      self.fetch_mail(cr, uid, ids, context=context)
    File "/openerp/bin/addons/fetchmail/fetchmail.py", line 204, in fetch_mail
      logger.notifyChannel(server.type, netsvc.LOG_WARNING, '%s' % (e))
  UnicodeEncodeError: 'ascii' codec can't encode character u'\xe9' in position 1: ordinal not in range(128)

  I've this error when i try to fetch emails. The mail is read in the
  box but the case isn't created.

  In my e-mail there isn't an accent or something like this.

  I've OpenERP 6.0.1 in fr_ch