c2c-oerpscenario team mailing list archive

[Aleksey Tsalolikhin <746085@xxxxxxxxxxxxxxxxxx>]

On Wed, Mar 30, 2011 at 11:51 PM, Azazahmed Saiyed (OpenERP)
<746085@xxxxxxxxxxxxxxxxxx> wrote:
> Hello Aleksey,
>
> I have tested the scenario given by you in both stable and trunk version but did not able to meet with the traceback.
> Would you please provide me more information from your side and mention also if you have customized anything at your end.


Hi Azazahmed,

  Thank you for your quick reply.   No, we have not customized
anything on our end, this is our first install of OpenERP.

  What more information would you want?  What can I send you?

Best,
Aleksey

-- 
You received this bug notification because you are a member of C2C
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https://bugs.launchpad.net/bugs/746085

Title:
  Attaching files in Communications History tab of Add Internal Note
  produces python script error

Status in OpenERP Modules (addons):
  Incomplete

Bug description:
  This is an error similar to the one reported in
  http://www.openerp.com/forum/topic22828.html

  I am in the Helpdesk Ticket System (Sales -> After-sales Service ->
  Helpdesk) and I am adding an internal note to a case, I go to
  Communications History, and I try to attach a file, and I get a
  screenful of python error message.

  I'll put the message here.

   
   
  <type 'exceptions.TypeError'>	Python 2.5.5: /home/openerp/virtualenv/python2.5/bin/python
  Wed Mar 30 14:55:18 2011

  A problem occurred in a Python script. Here is the sequence of function calls leading up to the error, in the order they occurred.
   /opt/python-2.5.5/lib/python2.5/site-packages/CherryPy-3.1.2-py2.5.egg/cherrypy/_cprequest.py in respond(self=<cherrypy._cprequest.Request object at 0x11a4f250>, path_info='/openerp/openo2m/save')
    604                     if self.handler:
    605                         self.stage = 'handler'
    606                         cherrypy.response.body = self.handler()
    607                     
    608                     self.stage = 'before_finalize'
  global cherrypy = <module 'cherrypy' from '/opt/python-2.5.5/lib/p.../CherryPy-3.1.2-py2.5.egg/cherrypy/__init__.pyc'>, cherrypy.response = <cherrypy._ThreadLocalProxy object at 0x1082da50>, cherrypy.response.body = [], self = <cherrypy._cprequest.Request object at 0x11a4f250>, self.handler = <cherrypy._cpdispatch.LateParamPageHandler object at 0x11d38390>
   /opt/python-2.5.5/lib/python2.5/site-packages/CherryPy-3.1.2-py2.5.egg/cherrypy/_cpdispatch.py in __call__(self=<cherrypy._cpdispatch.LateParamPageHandler object at 0x123b8f10>)
     23     def __call__(self):
     24         try:
     25             return self.callable(*self.args, **self.kwargs)
     26         except TypeError, x:
     27             test_callable_spec(self.callable, self.args, self.kwargs)
  self = <cherrypy._cpdispatch.LateParamPageHandler object at 0x123b8f10>, self.callable = <bound method Root.default of <openobject.controllers._root.Root object at 0x10dcc0d0>>, self.args = ('openerp', 'openo2m', 'save'), self.kwargs = {'_terp_filter_domain': '[]', '_terp_notebook_tab': '0', '_terp_o2m': 'attachment_ids', '_terp_o2m_context': '{}', '_terp_o2m_id': '', '_terp_o2m_model': 'crm.send.mail.attachment', '_terp_parent_context': 'None', '_terp_parent_id': '3', '_terp_parent_model': 'crm.add.note', '_terp_search_data': '', ...}
   /home/openerp/openerp-web-6.0.1/openobject/tools/_expose.py in func_wrapper(*args=(<openobject.controllers._root.Root object at 0x10dcc0d0>, 'openerp', 'openo2m', 'save'), **kw={'_terp_filter_domain': '[]', '_terp_notebook_tab': '0', '_terp_o2m': 'attachment_ids', '_terp_o2m_context': '{}', '_terp_o2m_id': '', '_terp_o2m_model': 'crm.send.mail.attachment', '_terp_parent_context': 'None', '_terp_parent_id': '3', '_terp_parent_model': 'crm.add.note', '_terp_search_data': '', ...})
    180                 raise cherrypy.HTTPError(405)
    181 
    182             res = func(*args, **kw)
    183             if format == 'json' or (allow_json and 'allow_json' in cherrypy.request.params):
    184                 cherrypy.response.headers['Content-Type'] = 'text/javascript'
  global res = '/home/openerp/openerp-web-6.0.1/openobject/widgets/templates/label.mako', func = <function default at 0x10dc4cf8>, args = (<openobject.controllers._root.Root object at 0x10dcc0d0>, 'openerp', 'openo2m', 'save'), kw = {'_terp_filter_domain': '[]', '_terp_notebook_tab': '0', '_terp_o2m': 'attachment_ids', '_terp_o2m_context': '{}', '_terp_o2m_id': '', '_terp_o2m_model': 'crm.send.mail.attachment', '_terp_parent_context': 'None', '_terp_parent_id': '3', '_terp_parent_model': 'crm.add.note', '_terp_search_data': '', ...}
   /home/openerp/openerp-web-6.0.1/openobject/controllers/_root.py in default(self=<openobject.controllers._root.Root object at 0x10dcc0d0>, *args=('openerp', 'openo2m', 'save'), **kw={'_terp_filter_domain': '[]', '_terp_notebook_tab': '0', '_terp_o2m': 'attachment_ids', '_terp_o2m_context': '{}', '_terp_o2m_id': '', '_terp_o2m_model': 'crm.send.mail.attachment', '_terp_parent_context': 'None', '_terp_parent_id': '3', '_terp_parent_model': 'crm.add.note', '_terp_search_data': '', ...})
     85             request.handler = cherrypy.NotFound()
     86 
     87         return request.handler()
     88 
     89     def find_handler(self):
  request = <cherrypy._ThreadLocalProxy object at 0x1082da10>, request.handler = <cherrypy._cpdispatch.LateParamPageHandler object at 0x11d38390>
   /opt/python-2.5.5/lib/python2.5/site-packages/CherryPy-3.1.2-py2.5.egg/cherrypy/_cpdispatch.py in __call__(self=<cherrypy._cpdispatch.LateParamPageHandler object at 0x11d38390>)
     23     def __call__(self):
     24         try:
     25             return self.callable(*self.args, **self.kwargs)
     26         except TypeError, x:
     27             test_callable_spec(self.callable, self.args, self.kwargs)
  self = <cherrypy._cpdispatch.LateParamPageHandler object at 0x11d38390>, self.callable = <function save at 0x1201a050>, self.args = (), self.kwargs = {'_terp_filter_domain': '[]', '_terp_notebook_tab': '0', '_terp_o2m': 'attachment_ids', '_terp_o2m_context': '{}', '_terp_o2m_id': '', '_terp_o2m_model': 'crm.send.mail.attachment', '_terp_parent_context': 'None', '_terp_parent_id': '3', '_terp_parent_model': 'crm.add.note', '_terp_search_data': '', ...}
   /home/openerp/openerp-web-6.0.1/addons/openerp/controllers/utils.py in wrapper(*args=(), **kw={'_terp_filter_domain': '[]', '_terp_notebook_tab': '0', '_terp_o2m': 'attachment_ids', '_terp_o2m_context': '{}', '_terp_o2m_id': '', '_terp_o2m_model': 'crm.send.mail.attachment', '_terp_parent_context': 'None', '_terp_parent_id': '3', '_terp_parent_model': 'crm.add.note', '_terp_search_data': '', ...})
    110             # User is logged in; allow access
    111             clear_login_fields(kw)
    112             return fn(*args, **kw)
    113         else:
    114             action = kw.get('login_action', '')
  fn = <bound method OpenO2M.save of <openerp.controllers.openo2m.OpenO2M object at 0x116a9c90>>, args = (), kw = {'_terp_filter_domain': '[]', '_terp_notebook_tab': '0', '_terp_o2m': 'attachment_ids', '_terp_o2m_context': '{}', '_terp_o2m_id': '', '_terp_o2m_model': 'crm.send.mail.attachment', '_terp_parent_context': 'None', '_terp_parent_id': '3', '_terp_parent_model': 'crm.add.note', '_terp_search_data': '', ...}
   /home/openerp/openerp-web-6.0.1/openobject/tools/_expose.py in func_wrapper(*args=(<openerp.controllers.openo2m.OpenO2M object at 0x116a9c90>,), **kw={'_terp_filter_domain': '[]', '_terp_notebook_tab': '0', '_terp_o2m': 'attachment_ids', '_terp_o2m_context': '{}', '_terp_o2m_id': '', '_terp_o2m_model': 'crm.send.mail.attachment', '_terp_parent_context': 'None', '_terp_parent_id': '3', '_terp_parent_model': 'crm.add.note', '_terp_search_data': '', ...})
    180                 raise cherrypy.HTTPError(405)
    181 
    182             res = func(*args, **kw)
    183             if format == 'json' or (allow_json and 'allow_json' in cherrypy.request.params):
    184                 cherrypy.response.headers['Content-Type'] = 'text/javascript'
  global res = '/home/openerp/openerp-web-6.0.1/openobject/widgets/templates/label.mako', func = <function save at 0x1114e7d0>, args = (<openerp.controllers.openo2m.OpenO2M object at 0x116a9c90>,), kw = {'_terp_filter_domain': '[]', '_terp_notebook_tab': '0', '_terp_o2m': 'attachment_ids', '_terp_o2m_context': '{}', '_terp_o2m_id': '', '_terp_o2m_model': 'crm.send.mail.attachment', '_terp_parent_context': 'None', '_terp_parent_id': '3', '_terp_parent_model': 'crm.add.note', '_terp_search_data': '', ...}
   /home/openerp/openerp-web-6.0.1/openobject/tools/_validate.py in func_wrapper(*args=(<openerp.controllers.openo2m.OpenO2M object at 0x116a9c90>,), **kw={'_terp_filter_domain': '[]', '_terp_notebook_tab': '0', '_terp_o2m': 'attachment_ids', '_terp_o2m_context': '{}', '_terp_o2m_id': '', '_terp_o2m_model': 'crm.send.mail.attachment', '_terp_parent_context': 'None', '_terp_parent_id': '3', '_terp_parent_model': 'crm.add.note', '_terp_search_data': '', ...})
     47                 return func(*args, **kw)
     48 
     49             form = init_form(args and args[0] or kw["self"])
     50             args, kw = to_kw(func, args, kw)
     51 
  form undefined, init_form = <function <lambda> at 0x1114e668>, args = (<openerp.controllers.openo2m.OpenO2M object at 0x116a9c90>,), kw = {'_terp_filter_domain': '[]', '_terp_notebook_tab': '0', '_terp_o2m': 'attachment_ids', '_terp_o2m_context': '{}', '_terp_o2m_id': '', '_terp_o2m_model': 'crm.send.mail.attachment', '_terp_parent_context': 'None', '_terp_parent_id': '3', '_terp_parent_model': 'crm.add.note', '_terp_search_data': '', ...}
   /home/openerp/openerp-web-6.0.1/openobject/tools/_validate.py in (self=<openerp.controllers.openo2m.OpenO2M object at 0x116a9c90>)
     37 
     38         if callable(form) and not hasattr(form, "validate"):
     39             init_form = lambda self: form(self)
     40         else:
     41             init_form = lambda self: form
  init_form undefined, self = <openerp.controllers.openo2m.OpenO2M object at 0x116a9c90>, form = <function get_validation_schema at 0x110b7c08>
   /home/openerp/openerp-web-6.0.1/addons/openerp/controllers/form.py in get_validation_schema(self=<openerp.controllers.openo2m.OpenO2M object at 0x116a9c90>)
    128 
    129     kw = cherrypy.request.params
    130     params, data = TinyDict.split(kw)
    131 
    132     # bypass validations, if saving from button in non-editable view
  params undefined, data undefined, global TinyDict = <class 'openerp.utils.utils.TinyDict'>, TinyDict.split = <function split at 0x10fba140>, kw = {'_terp_filter_domain': '[]', '_terp_notebook_tab': '0', '_terp_o2m': 'attachment_ids', '_terp_o2m_context': '{}', '_terp_o2m_id': '', '_terp_o2m_model': 'crm.send.mail.attachment', '_terp_parent_context': 'None', '_terp_parent_id': '3', '_terp_parent_model': 'crm.add.note', '_terp_search_data': '', ...}
   /home/openerp/openerp-web-6.0.1/addons/openerp/utils/utils.py in split(kwargs={'_terp_filter_domain': '[]', '_terp_notebook_tab': '0', '_terp_o2m': 'attachment_ids', '_terp_o2m_context': '{}', '_terp_o2m_id': '', '_terp_o2m_model': 'crm.send.mail.attachment', '_terp_parent_context': 'None', '_terp_parent_id': '3', '_terp_parent_model': 'crm.add.note', '_terp_search_data': '', ...})
    164                 data[n] = v
    165 
    166         return _make_dict(params, True), _make_dict(data, False)
    167 
    168     def make_plain(self, prefix=''):
  global _make_dict = <function _make_dict at 0x10fb75f0>, params = {'_terp_view_params/_terp_ids': [1, 2, 3], 'atta...rp_view_params/attachment_ids/_terp_context': {}}, builtin True = True, data = {'attachment_ids/__id': '', 'attachment_ids/binary': FieldStorage('attachment_ids/binary', 'GPL', '\t...eral\nPublic License instead of this License.\n'), 'attachment_ids/name': 'GPL'}, builtin False = False
   /home/openerp/openerp-web-6.0.1/addons/openerp/utils/utils.py in _make_dict(data={'attachment_ids/__id': '', 'attachment_ids/binary': FieldStorage('attachment_ids/binary', 'GPL', '\t...eral\nPublic License instead of this License.\n'), 'attachment_ids/name': 'GPL'}, is_params=False)
     58 
     59                 values = _make_dict(v, is_params)
     60                 if values and any(values.itervalues()):
     61                     res[k] = [(id and 1, id, values)]
     62                 else:
  values = {'binary': FieldStorage('attachment_ids/binary', 'GPL', '\t...eral\nPublic License instead of this License.\n'), 'name': 'GPL'}, builtin any = <built-in function any>, values.itervalues = <built-in method itervalues of dict object at 0x116f4c90>
   /opt/python-2.5.5/lib/python2.5/cgi.py in __len__(self=FieldStorage('attachment_ids/binary', 'GPL', '\t...eral\nPublic License instead of this License.\n'))
    631     def __len__(self):
    632         """Dictionary style len(x) support."""
    633         return len(self.keys())
    634 
    635     def read_urlencoded(self):
  builtin len = <built-in function len>, self = FieldStorage('attachment_ids/binary', 'GPL', '\t...eral\nPublic License instead of this License.\n'), self.keys = <bound method FieldStorage.keys of FieldStorage(...ral\nPublic License instead of this License.\n')>
   /opt/python-2.5.5/lib/python2.5/cgi.py in keys(self=FieldStorage('attachment_ids/binary', 'GPL', '\t...eral\nPublic License instead of this License.\n'))
    607         """Dictionary style keys() method."""
    608         if self.list is None:
    609             raise TypeError, "not indexable"
    610         keys = []
    611         for item in self.list:
  builtin TypeError = <type 'exceptions.TypeError'>

  <type 'exceptions.TypeError'>: not indexable
        args = ('not indexable',)
        message = 'not indexable' 

  Best,
  Aleksey