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[Bug 748724] Re: web client does not show complete information

 

1) Where should I update my DB?
2) Obviously I making something wrong, and I think, it is at the installation process:

a) I downloaded all in one package, but, the postgre binary didn`t come inside; so, I downloaded it too (postgreSQL version 9.0). I downloaded Apache web server too (version 2.2).
b) First, I installed database program, I created openerp user with password openerppwd.
c) Second, I installed apache web server.
d) Third, I executed all in one package. Everything Ok.
e) I installed my first database, everything ok.
d) When I loged in the database via web client, the problem persist.

Can you help me please???

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https://bugs.launchpad.net/bugs/748724

Title:
  web client does not show complete information

Status in OpenERP Modules (addons):
  Incomplete

Bug description:
  I am testing help desk module via web client.

  Step 1: I installed server and web client 6.0.2.  I create a new
  database with sample data activated and select only crm module with
  help desk module only. Click on helpdesk menu option, double click on
  any record from the list, the form appear, afterthat, click on open
  button, next save the record,next click on "communication and history"
  tab.  The information about who change the state does not appear.

  Step 2: Result I watch is lack of information about who change state record.
  Step 3: I expected watch in the tab, information about who update the record.
  Step 4 and 5: I am using openERP Server and web client version 6.0.2 over Win XP SP3 and Apache web server 2.2.

  I did the same test over online free trial and the result is showed in
  a right way.

  I attached a document with  both images.



References