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Message #21716
[Bug 746265] Re: crm - missing: filter on write date
Hmm
but what happens, if the state does NOT change - I didn't try
I send a mail and 2 days later another emplyoee sends a mail - does the write date change ?
same - the clients sends a mail - status is changed , the client sends a mail 2 days later - because no one answered, or he solved the problem himself.
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https://bugs.launchpad.net/bugs/746265
Title:
crm - missing: filter on write date
Status in OpenERP Modules (addons):
In Progress
Bug description:
currently the butons filter (only) on (incoming) date,
incoming answers do not update this field ( i do not know if it should)
hence incoming answers are NOT classified and not searchable with Today / 7 Days buttons nor even with a filter
IMHO the existing field date_action_last should be filled and used
for filtering, but is empty (since feb 2010 when I moved to v5 ??)
References