c2c-oerpscenario team mailing list archive

[philu <711084@xxxxxxxxxxxxxxxxxx>]

Here is exactly how to test the problem:

1. Install OpenERP 6.0.2 server and web-client on Ubuntu 10.10.

2. Install OpenERP 6.0.2 GTK client on Windows 7 64-bit.

3. Log in to OpenERP using the GTK client. Change the User Preference
Timezone to "Australia/Sydney".

4. Log in to OpenERP using a web browser on the Windows PC.
Create a new outbound phone call. It shows the correct time.
E.g. if the Ubuntu's server's time is April 21 03:20:00 GMT, the phone call time is 04/21/2011 13:20:00 which is correct.

4. Go to Sales / Phone Calls / Outbound / New. Note the time and date. It is wrong.
E.g. if the Ubuntu's server's time is April 21 03:20:00 GMT, then the GTK client says the time of the call is 04/20/2011 20:20:00 which is wrong. It is out by 17 hours. It should be 04/21/2011 13:20:00, the same as the shown in the web browser.

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https://bugs.launchpad.net/bugs/711084

Title:
  [6.0,trunk] pytz zoneinfo missing from windows packaging - timezone
  conversion not working

Status in OpenERP GTK Client:
  In Progress
Status in OpenERP Web Client:
  Invalid

Bug description:
  OpenERP server and web client 6.0.1 running on Ubuntu server (32-bit) 10.10
  Postgres 8.4
  Windows GTK client and web browser (Google Chrome) on WIndows 7 (64-bit)

  (Server and web client were set up as per
  http://powerphil.wordpress.com/2011/01/28/how-to-install-and-
  configure-an-openerp-6-0-1-server-and-web-server-on-an-
  ubuntu-10-10-server/).

  Problem is that the times shown in the GTK client are shown at GMT (unless the server's TZ environment variable is set), i.e. they ignore the user's Timezone preference.
  However, the web client works correctly.

  More details:
  Ubuntu server's time is correctly set to GMT. For example, if the time in London is 1am, the server's time also shows 1am (by doing a "date" on the command line, and the TZ environment variable is not set to anything).

  Both openerp-server and openerp-web processes are running without any
  TZ setting.

  Then log into OpenERP using a web browser; set the User's preference
  to Australia/Sydney; create a new Phone Call, Outbound; the time
  correctly shows 12 noon (GMT + 11 hours, Sydney currently being on
  summer time).

  Do the same in the GTK client; the time shows 1am - wrong; it should
  be 12 noon.

  ---------

  More information:

  So try to work around the problem: in the .bashrc file of the openerp user that runs the openerp-server process, set the TZ, viz:
  TZ='AEST-10AEDT-11,M10.5.0,M3.5.0'
  export TZ

  Restart the service; log into the GTK client; create a new phone call; the time now shows correctly (for the wrong reasons, admittedly).
  Go to the web browser and do the same thing; the time now shows 19 hours ahead of what it should be (on the next day!). Wrong.

  So it looks like the web client is taking timezone time into account,
  in addition to whatever the openerp-server is doing, and it should be
  the other way around: the openerp-server should be calculating the
  correct time, and the web server should just be presenting it.