c2c-oerpscenario team mailing list archive
-
c2c-oerpscenario team
-
Mailing list archive
-
Message #25804
[Bug 791556] Re: CRM Send email doesn't work : mail form not shown
** Project changed: openobject-addons => openobject-client
** Changed in: openobject-client
Assignee: OpenERP R&D Addons Team 1 (openerp-dev-addons1) => OpenERP sa GTK client R&D (openerp-dev-gtk)
--
You received this bug notification because you are a member of C2C
OERPScenario, which is subscribed to the OpenERP Project Group.
https://bugs.launchpad.net/bugs/791556
Title:
CRM Send email doesn't work : mail form not shown
Status in OpenERP GTK Client:
Confirmed
Bug description:
Sending an email from the "communication & history"-tab in the
helpdesk doesn't work.
The reason is that the function crm_send_new_email.default_get is
called twice, the first time without context.
Line 192 requires a context, or an error "Can not send mail!" is
generated.
Temporary solution:
modify line 190 of file crm/wizard/crm_send_email.py as this :
context = {'active_model': 'crm.helpdesk'}
This makes sure the first wrong call is completed without any results,
without errors.
The client makes immediately a second call with the right context, so
the mail-form is shown.
References