c2c-oerpscenario team mailing list archive

["Mustufa Rangwala \(Open ERP\)" <mra@xxxxxxxxxxx>]

Hello Graeme,

If you are refunding "Customer refunds" it will create "Customer
invoice" and If you are refunding "Customer Invoice" it will create
"Customer refund" which is correct.  Same for supplier invoices and
supplier refund.

So what we have to fix when refunding from "Customer refunds" user has
to select "Sales journals" in the wizard not "Sales refund journal"

Thanks for the reporting,
mra


** Changed in: openobject-addons
       Status: In Progress => Confirmed

** Changed in: openobject-addons
    Milestone: None => 6.1

-- 
You received this bug notification because you are a member of C2C
OERPScenario, which is subscribed to the OpenERP Project Group.
https://bugs.launchpad.net/bugs/789237

Title:
  Refund a refund invoice is confusing

Status in OpenERP Modules (addons):
  Confirmed

Bug description:
  I am not sure what this functionality actually does, I tentatively
  tried to test it but got no result.  Besides it makes no sense.

  Open up a Paid/Open Credit Note under Customer Refunds in Accounting
  Menu.  You will see a button called refund.  It is confusing as
  anything.  What am I refunding?  If I was refunding the credit note,
  then the options would be to post Sales Journal, but they are for
  Sales Refund Journal.  It just makes no sense to refund a refund.

  On further inspection I discovered it creates an invoice of type
  out_invoice in the Sales Refund Journal which is nonsense anyway.
  Then following that it opens the Credit note screen with a blank list
  as obviously the type is different.  In invoices there is a new draft
  invoice.

  I'm not sure that the behaviour is necessarily wrong or undesirable.
  But maybe the options and wizard text need renaming in context of a
  credit note, because they do the opposite of what it says.

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