c2c-oerpscenario team mailing list archive

["Olivier Dony \(OpenERP\)" <798607@xxxxxxxxxxxxxxxxxx>]

Sandra, Marco,

Let me first re-assign this bug to the normal addons, as the oulook
plugin is now located in the official addons (this old project is kind
of deprecated and not watched anymore, so the bug was not picked up in
our bug triage process).

Secondly, thanks for the great analysis Marco. Looking at Microsoft's KB [1] about the error message does not yield much more info except that it could be triggered by accessing a missing property... indeed.
Based on the scenario you are describing and the availability of the PR_TRANSPORT_MESSAGE_HEADERS(_W) properties, we should thus be able to make the plugin handle more gracefully the various cases (around here: [2]).
Perhaps in the case of local exchange messages (within PR_TRANSPORT_MESSAGE_HEADERS_W if I understand correctly), there is another header value with a unique ID we could use instead of the usual Message-ID. If you have any further info or references about these headers and their values, do not hesitate to comment.

In any case, I'm correcting the bug status to indicate that it is
currently under investigation by OPW.

Thanks!

[1] http://support.microsoft.com/kb/179639
[2] http://bazaar.launchpad.net/~openerp/openobject-addons/6.0/view/head:/outlook/plugin/openerp-outlook-plugin/tiny_xmlrpc.py#L154

** Project changed: openerp-outlook-plugin => openobject-addons

** Changed in: openobject-addons
   Importance: Undecided => Medium

** Changed in: openobject-addons
       Status: New => In Progress

** Changed in: openobject-addons
     Assignee: (unassigned) => OpenERP Publisher's Warranty Team (openerp-opw)

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https://bugs.launchpad.net/bugs/798607

Title:
  OpenERP Outlook Plugin: Error at pushing an e-mail to e.g. a parnter

Status in OpenERP Modules (addons):
  In Progress

Bug description:
  Hello,

  we tried out the the OpenERP Outlook Plugin unfortunately without
  success. If we try to push an e-mail to a partner, product, lead,
  account invoice or sales order, an error occurs:

  (-2147352567, 'Ausnahmefehler aufgetreten.', (1271, u'Collaboration
  Data Objects', u' [Collaboration Data Objects -
  [MAPI_E_NOT_FOUND(8004010F)]]', None, 0, -2147221233), None)

  -> "Ausnahmefehler aufgetreten" is German and means: exception error
  occurred

  Used System Properties:

  Outlook Plugin Vers. 1.0  (trunk revision 4396)
  Outlook 2003 SP3 
  Python 2.6.6 + pywin32 2.6 (build 214)

  Please advise how to proceed.

  Regards

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