c2c-oerpscenario team mailing list archive

["W. Martin Borgert" <777921@xxxxxxxxxxxxxxxxxx>]

Edwin, I suggest you escalate this bug from wishlist to some higher
level. The current implementation is neither consistent with the
documentation (as pointed out by David) nor with users expectations of a
CRM system (as explained by Ivan).

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https://bugs.launchpad.net/bugs/777921

Title:
  Phone Call associated with lead doesn't populate lead history

Status in OpenERP Modules (addons):
  Confirmed

Bug description:
  Server 6.0.2
  Web Client 6.0.2

  Description
  From a lead - want to record an outbound phone call placed to the lead - and see the phone call show up in the Communication & History of the lead.

  To recreate issue.
  1) open an existing lead
  2) click on the phone call link
  3) enter phone call information - making sure opportunity field is populated
  4) save the phone call
  5) navigate back to the lead record and look in communication history - no entry for the phone call is made.

  Expected result
  Step 5 - phone call history is displayed in the communication history of the lead on an associated opportunity/lead

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