c2c-oerpscenario team mailing list archive

["Eric Caudal - www.openerp.net.cn" <eric.caudal@xxxxxxxxxxxxxx>]

Hi Vishal Parmal,
In your test it seems that you send directly a mail to OpenERP mail 
account. On my side, in this case it works as well.

Nevertheless when I send as cc the mail address in OpenERP (in my 
example contact@xxxxxxxxxxxxxx is the mail in OpenERP for which I do 
fetch), the field 'to' is not properly filed (check screenshot: 'to' 
field should be ecaudal@xxxxxxxxxxx)

I hope this is more clear



*Eric CAUDAL*
eric.caudal@xxxxxxxxxxxxxx  <mailto:caudaleric@xxxxxxxxxxxxxx>
Cell: + 86 186 2136 1670
*Elico Corp - OpenERP Ready Partner, Shanghai.*
http://www.openerp.net.cn



** Attachment added: "screenshot38.png"
   https://bugs.launchpad.net/bugs/856123/+attachment/2439846/+files/screenshot38.png

** Attachment added: "screenshot39.png"
   https://bugs.launchpad.net/bugs/856123/+attachment/2439847/+files/screenshot39.png

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You received this bug notification because you are a member of C2C
OERPScenario, which is subscribed to OpenERP Project Group.
https://bugs.launchpad.net/bugs/856123

Title:
  Recipient email is not properly stored when copy to CRM case

Status in OpenERP Addons (modules):
  Incomplete

Bug description:
  when a mail is sent from outside OpenERP to a customer
  (customer@xxxxxxxxxxx in 'to' field) and copied to a mail that is to
  be fetched into OpenERP (through a imap mail server), the  CRM created
  case in OE is created properly but in the communication history inside
  CRM case, the field 'to' is empty.

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