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[Bug 856123] Re: Recipient email is not properly stored when copy to CRM case

 

Hello Eric Caudal,

I have applied same scenario as you provide in last comment  but still
it is working fine at my end.

You can see attached screenshot. Would you please try with updated code.

Thanks and waiting for your reply.

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https://bugs.launchpad.net/bugs/856123

Title:
  Recipient email is not properly stored when copy to CRM case

Status in OpenERP Addons (modules):
  Incomplete

Bug description:
  when a mail is sent from outside OpenERP to a customer
  (customer@xxxxxxxxxxx in 'to' field) and copied to a mail that is to
  be fetched into OpenERP (through a imap mail server), the  CRM created
  case in OE is created properly but in the communication history inside
  CRM case, the field 'to' is empty.

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References