c2c-oerpscenario team mailing list archive

[Ian Li <liyan82@xxxxxxxxx>]

Hi Vishal Parmar,

I think this problem is caused by different MTA/MUA of the sending side:
some will use "To" header instead of "Delivered-To", and "Cc" instead of
"CC", while the later two is used as key in
addons/mail_gateway/mail_gateway.py. So when these situation happens,
openerp-server will not save the corresponding header information in
database.

But I don't know which is more standard-complied, maybe we need to do
more test on mail header?

Regards,
Ian

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You received this bug notification because you are a member of C2C
OERPScenario, which is subscribed to OpenERP Project Group.
https://bugs.launchpad.net/bugs/856123

Title:
  Recipient email is not properly stored when copy to CRM case

Status in OpenERP Addons (modules):
  Incomplete

Bug description:
  when a mail is sent from outside OpenERP to a customer
  (customer@xxxxxxxxxxx in 'to' field) and copied to a mail that is to
  be fetched into OpenERP (through a imap mail server), the  CRM created
  case in OE is created properly but in the communication history inside
  CRM case, the field 'to' is empty.

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