c2c-oerpscenario team mailing list archive

[Tom Gracey <871098@xxxxxxxxxxxxxxxxxx>]

Okay so I just went through my mailbox creating new contacts & leads
using the thunderbird add-on: a totally buggy experience.

1. The windows don't open large enough to display the full form
contained inside -  ie. form fields/ information is cut off on the right
side of the window. The windows can of course be dragged so all info is
visible but it's rather irritating.

2. The problem I mentioned initially. In fact I was wrong that lead
creation no longer works - it works erratically. It doesn't work for
certain emails. It seems that if it decides not to work for a certain
email then it will never work for that email (not a bug, a feature! It's
consistent!) It particularly doesn't seem to like emails with
attachments, but there were other emails without attachments which it
didn't like either.

3. Contrary to the concept that it will check whether the contact exists
before creating a new one, I was able to create the same contact as many
times as I liked. I will have to go through my contacts list carefully
to remove duplicates.

4. Select Email then OpenERP > Push > New Contact > Create Partner (window opens which is cut off half way along the "Name" field, and about half way along the 'save' button)
Now sometimes when I enter the name and click save, nothing happens! I then have to close the dialog. An inspection using the search facility on the "Create a new Contact" window reveals that the partner was not created. So then I do it again, Create Partner, enter the name and save. It then says "Partner already exists". I must close the box again. Now when I use the search facility by magic the name has suddenly appeared. I can then select it and finally save my new contact / partner.
Sometimes nothing happens x2 when I do this. Then in all the excitement more than one partner ends up being created with the same name. Yes, that's right - not only duplicate contacts but also duplicate partners.

5. There is no way of choosing a job description for the contacts
created. It is silly to have a collection of names for a given company
without being able to specify their role or responsibility. For this I
have used the "Street" field, but that is hardly a real solution. It
would also be nice to be able to include notes 'on leave until 27th
July' etc.

6. If I MUST go through the emails one by one WHY can't I leave the
"Push to OpenERP" window open when I do it? Instead I must close the
"Push to OpenERP" window, select a different email, then select from the
menu OpenERP > Push. Otherwise it thinks I am still looking at the same
Email. Note this is compounded by the absence of a keyboard shortcut.

7. I would like my replies to automatically add to the history of the
person i replied to. This seems obvious but doesn't seem to be
happening.

8.... I grow weary. If I knew how far away from being production quality
software this was before I embarked on it then I wouldn't have done so.
(This is not indicated in the manual pages) However, having spent
several days coaxing openerp into existence on my server I feel duty
bound to thrash about with it until either it or me croaks
unceremoniously. I only hope I can find time to put my coding hat on.

-- 
You received this bug notification because you are a member of C2C
OERPScenario, which is subscribed to OpenERP Project Group.
https://bugs.launchpad.net/bugs/871098

Title:
  thunderbird plugin - cant generate leads from emails

Status in OpenERP Addons (modules):
  New

Bug description:
  Using the thunderbird openerp module on ubuntu 11.04. Openerp is on
  separate server running CentOS 5.5. Initially I selected an email,
  then went Openerp > Push chose 'CRM Lead' in 'Type of Document' and
  then clicked Create. A confirmation window popped up. I can't remember
  what this said now, because it doesn't say this any more.

  After doing this about 10 times or so, it no longer works. When I
  click 'Create' nothing happens at all, and no record is created in
  Openerp. It won't create Project Issues or HR Applicants either
  (basically all types of documents listed).

  I have tried uninstalling and reinstalling the plugin - but when the
  plugin is reinstalled it remembers my server settings and still won't
  create anything. I have not tried reinstalling thunderbird completely
  and would rather not have to. This is a very irritating bug a step
  beyond the general goofiness of the interface.

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