canonical-hw-cert team mailing list archive

[Nagy Aron <question706360@xxxxxxxxxxxxxxxxxxxxx>]

New question #706360 on Ubuntu-Certification:
https://answers.launchpad.net/ubuntu-certification/+question/706360

Hello. 

I want to use my laptops itegrated modem device to connect to the internet using a sim card, but the problem is that I cannot find the modem device.
I want to use the modem-manager but I receive the message "no modems were found"

root@my-laptop:~# modem-manager.mmcli -L
No modems were found

The operating system is Ubuntu 22.04.2 LTS with 5.19.0-40 kernel.
Below is the list of usb and pci hardwars listed on my device.

root@my-laptop:/etc/ModemManager/fcc-unlock.d# lsusb
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 004: ID 0bda:8153 Realtek Semiconductor Corp. RTL8153 Gigabit Ethernet Adapter
Bus 006 Device 003: ID 0bda:0413 Realtek Semiconductor Corp. Dell dock
Bus 006 Device 002: ID 0bda:0487 Realtek Semiconductor Corp. Dell dock
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 004: ID 413c:b06e Dell Computer Corp. Dell dock
Bus 005 Device 007: ID 413c:b06f Dell Computer Corp. Dell dock
Bus 005 Device 006: ID 0bda:402e Realtek Semiconductor Corp. USB Audio
Bus 005 Device 008: ID 0b0e:030c GN Netcom Jabra Evolve 65
Bus 005 Device 005: ID 0424:2514 Microchip Technology, Inc. (formerly SMSC) USB 2.0 Hub
Bus 005 Device 003: ID 0bda:5413 Realtek Semiconductor Corp. Dell dock
Bus 005 Device 002: ID 0bda:5487 Realtek Semiconductor Corp. Dell dock
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 1050:0407 Yubico.com Yubikey 4/5 OTP+U2F+CCID
Bus 001 Device 005: ID 8087:0026 Intel Corp. AX201 Bluetooth
Bus 001 Device 004: ID 0bda:5539 Realtek Semiconductor Corp. Integrated_Webcam_HD
Bus 001 Device 002: ID 0b0e:245e GN Netcom Jabra Link 370
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
root@my-laptop:/etc/ModemManager/fcc-unlock.d# lspci
00:00.0 Host bridge: Intel Corporation 10th Gen Core Processor Host Bridge/DRAM Registers (rev 02)
00:01.0 PCI bridge: Intel Corporation 6th-10th Gen Core Processor PCIe Controller (x16) (rev 02)
00:02.0 VGA compatible controller: Intel Corporation CometLake-H GT2 [UHD Graphics] (rev 05)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 02)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model
00:12.0 Signal processing controller: Intel Corporation Comet Lake PCH Thermal Controller
00:14.0 USB controller: Intel Corporation Comet Lake USB 3.1 xHCI Host Controller
00:14.2 RAM memory: Intel Corporation Comet Lake PCH Shared SRAM
00:14.3 Network controller: Intel Corporation Comet Lake PCH CNVi WiFi
00:15.0 Serial bus controller: Intel Corporation Comet Lake PCH Serial IO I2C Controller #0
00:15.1 Serial bus controller: Intel Corporation Comet Lake PCH Serial IO I2C Controller #1
00:16.0 Communication controller: Intel Corporation Comet Lake HECI Controller
00:16.3 Serial controller: Intel Corporation Comet Lake Keyboard and Text (KT) Redirection
00:17.0 SATA controller: Intel Corporation Device 06d3
00:1c.0 PCI bridge: Intel Corporation Device 06b8 (rev f0)
00:1c.5 PCI bridge: Intel Corporation Comet Lake PCIe Port #6 (rev f0)
00:1d.0 PCI bridge: Intel Corporation Comet Lake PCI Express Root Port #9 (rev f0)
00:1f.0 ISA bridge: Intel Corporation Device 068e
00:1f.3 Audio device: Intel Corporation Comet Lake PCH cAVS
00:1f.4 SMBus: Intel Corporation Comet Lake PCH SMBus Controller
00:1f.5 Serial bus controller: Intel Corporation Comet Lake PCH SPI Controller
00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (11) I219-LM
01:00.0 3D controller: NVIDIA Corporation GP107GLM [Quadro P620] (rev a1)
02:00.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] (rev 06)
03:00.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] (rev 06)
03:01.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] (rev 06)
03:02.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] (rev 06)
04:00.0 System peripheral: Intel Corporation JHL7540 Thunderbolt 3 NHI [Titan Ridge 2C 2018] (rev 06)
05:00.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge DD 2018] (rev 06)
06:02.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge DD 2018] (rev 06)
06:04.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge DD 2018] (rev 06)
07:00.0 USB controller: Intel Corporation JHL7540 Thunderbolt 3 USB Controller [Titan Ridge DD 2018] (rev 06)
3a:00.0 USB controller: Intel Corporation JHL7540 Thunderbolt 3 USB Controller [Titan Ridge 2C 2018] (rev 06)
3b:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01)
3c:00.0 Non-Volatile memory controller: Micron Technology Inc Device 5410 (rev 01)

Thank you.

-- 
You received this question notification because your team Canonical
Hardware Certification is an answer contact for Ubuntu-Certification.