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Message #20674

[Question #703106]: Ubuntu on Dell XPS 13 9300 does not work with external display

To: canonical-hw-cert@xxxxxxxxxxxxxxxxxxx
From: Stephanos Pavlou <question703106@xxxxxxxxxxxxxxxxxxxxx>
Date: Fri, 09 Sep 2022 01:40:54 -0000
Reply-to: question703106@xxxxxxxxxxxxxxxxxxxxx
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New question #703106 on Ubuntu-Certification:
https://answers.launchpad.net/ubuntu-certification/+question/703106

Hello,

I have a Dell XPS 13 9300 running 64-bit Ubuntu 20.04.5 LTS with GNOME Version 3.36.8 and I am unable to use an external display. I have tried a direct USB-C to HDMI, a direct USB-C to DisplayPort and a TOTU dock to HDMI. Ubuntu does not detect a second display in any case.

I would appreciate any help,
Thank you.

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