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[Question #703314]: Feedback on the Dell Inspiron 15 3525 (Ryzen 7 5825U) (202111-29711) - Bluetooth

To: canonical-hw-cert@xxxxxxxxxxxxxxxxxxx
From: Theodore Meyer <question703314@xxxxxxxxxxxxxxxxxxxxx>
Date: Tue, 27 Sep 2022 16:30:35 -0000
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New question #703314 on Ubuntu-Certification:
https://answers.launchpad.net/ubuntu-certification/+question/703314

I was having an issue with bluetooth capability with this specific system and Ubuntu 22.04.

In the Settings dialog, the bluetooth enable button would be disabled.
lsusb would not return the expected device identifier as documented under hardware details.

However, I found a workaround:
Loaded Ubuntu 20.04 Desktop on a thumbdrive, booted the system from that.
It was able to successfully detect the bluetooth device.
After rebooting back to 22.04, bluetooth was working correctly.

This aligns with other explanations regarding firmware that has to be loaded to the system by the driver. Later versions of the driver do not support this as effectively. So users upgrading from 20.04 are not  likely to encounter this issue, but users installing 22.04 to a new system will.

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