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[Bug 758676] Re: Text in exported PDF files is not displayed correctly with Courier10PitchBT-Roman

To: canonical-partner-dev@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <cp9650@xxxxxxxxxx>
Date: Wed, 13 Apr 2011 19:06:06 -0000
Reply-to: Bug 758676 <758676@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
** Description changed:

  Binary package hint: libreoffice
  
- Steps to reproduce:
- - Use the font 'Courier 10 Pitch' in LibreOffice (Writer).
- - Export to PDF.
- - On opening the resulting PDF, Adobe Reader will show the error:
-   'Cannot extract the embedded font 'Courier10PitchBT-Roman'.
-   Some charaters may not display or print correctly.'
+ 1) lsb_release -rd
+ Description:	Ubuntu Natty (development branch)
+ Release:	11.04
  
- Okular and xpdf display the file correctly. Adobe Reader displays dots
- instead.
+ 2) apt-cache policy libreoffice-writer
+ libreoffice-writer:
+   Installed: 1:3.3.2-1ubuntu2
+   Candidate: 1:3.3.2-1ubuntu2
+   Version table:
+  *** 1:3.3.2-1ubuntu2 0
+         500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages 100
+ /var/lib/dpkg/status
+ 
+ apt-cache policy acroread
+ acroread:
+   Installed: 9.4.2-0maverick1
+   Candidate: 9.4.2-0maverick1
+   Version table:
+  *** 9.4.2-0maverick1 0
+         500 http://archive.canonical.com/ubuntu/ natty/partner i386 Packages
+         100 /var/lib/dpkg/status
+ 
+ apt-cache policy evince
+ evince:
+   Installed: 2.32.0-0ubuntu12
+   Candidate: 2.32.0-0ubuntu12
+   Version table:
+  *** 2.32.0-0ubuntu12 0
+         500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages 100
+ /var/lib/dpkg/status
+ 
+ apt-cache policy libreoffice-draw
+ libreoffice-draw:
+   Installed: 1:3.3.2-1ubuntu2
+   Candidate: 1:3.3.2-1ubuntu2
+   Version table:
+  *** 1:3.3.2-1ubuntu2 0
+         500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages 100
+ /var/lib/dpkg/status
+ 
+ apt-cache policy libreoffice-pdfimport
+ libreoffice-pdfimport:
+   Installed: 1.0.3+LibO3.3.2-1ubuntu2
+   Candidate: 1.0.3+LibO3.3.2-1ubuntu2
+   Version table:
+      1.0.3+LibO3.3.2-1ubuntu2 0
+         500 http://us.archive.ubuntu.com/ubuntu/ natty/universe i386 Packages
+ 
+ 3) What is expected to happen is when one performs at the Terminal:
+ 
+ cd ~/Desktop && wget
+ https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/758676/+attachment/2030473/+files/courier10pitch.odt
+ && lowriter -nologo courier10pitch.odt
+ 
+ Notice the words:
+ 
+ This line is Courier 10 Pitch.
+ 
+ has font Courier 10 Pitch.
+ 
+ Click File -> Export as PDF... -> check the PDF/A-1a checkbox -> Export
+ button -> Name: courier10pitch -> click Save button
+ 
+ Open via the Terminal:
+ 
+ acroread courier10pitch.pdf
+ 
+ Adobe Reader window pops up noting: "Cannot extract the embedded font
+ 'Courier10PitchBT-Roman'. Some characters may not display or print
+ correctly."
+ 
+ In place of the words are dots.
+ 
+ This pdf displays correctly opening with evince and  via importing into
+ LibreOffice Draw.
+ 
+ Unconfirmed Reporter Comments: Okular and xpdf display the file
+ correctly.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: libreoffice-writer 1:3.3.2-1ubuntu2
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic x86_64
  NonfreeKernelModules: nvidia
  Architecture: amd64
  Date: Tue Apr 12 13:19:10 2011
  ProcEnviron:
-  LANGUAGE=
-  LANG=C
-  SHELL=/bin/bash
+  LANGUAGE=
+  LANG=C
+  SHELL=/bin/bash
  SourcePackage: libreoffice
  UpgradeStatus: No upgrade log present (probably fresh install)

** Description changed:

  Binary package hint: libreoffice
  
  1) lsb_release -rd
  Description:	Ubuntu Natty (development branch)
  Release:	11.04
  
  2) apt-cache policy libreoffice-writer
  libreoffice-writer:
-   Installed: 1:3.3.2-1ubuntu2
-   Candidate: 1:3.3.2-1ubuntu2
-   Version table:
-  *** 1:3.3.2-1ubuntu2 0
-         500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages 100
+   Installed: 1:3.3.2-1ubuntu2
+   Candidate: 1:3.3.2-1ubuntu2
+   Version table:
+  *** 1:3.3.2-1ubuntu2 0
+         500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages 100
  /var/lib/dpkg/status
  
  apt-cache policy acroread
  acroread:
-   Installed: 9.4.2-0maverick1
-   Candidate: 9.4.2-0maverick1
-   Version table:
-  *** 9.4.2-0maverick1 0
-         500 http://archive.canonical.com/ubuntu/ natty/partner i386 Packages
-         100 /var/lib/dpkg/status
+   Installed: 9.4.2-0maverick1
+   Candidate: 9.4.2-0maverick1
+   Version table:
+  *** 9.4.2-0maverick1 0
+         500 http://archive.canonical.com/ubuntu/ natty/partner i386 Packages
+         100 /var/lib/dpkg/status
  
  apt-cache policy evince
  evince:
-   Installed: 2.32.0-0ubuntu12
-   Candidate: 2.32.0-0ubuntu12
-   Version table:
-  *** 2.32.0-0ubuntu12 0
-         500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages 100
+   Installed: 2.32.0-0ubuntu12
+   Candidate: 2.32.0-0ubuntu12
+   Version table:
+  *** 2.32.0-0ubuntu12 0
+         500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages 100
  /var/lib/dpkg/status
  
  apt-cache policy libreoffice-draw
  libreoffice-draw:
-   Installed: 1:3.3.2-1ubuntu2
-   Candidate: 1:3.3.2-1ubuntu2
-   Version table:
-  *** 1:3.3.2-1ubuntu2 0
-         500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages 100
+   Installed: 1:3.3.2-1ubuntu2
+   Candidate: 1:3.3.2-1ubuntu2
+   Version table:
+  *** 1:3.3.2-1ubuntu2 0
+         500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages 100
  /var/lib/dpkg/status
  
  apt-cache policy libreoffice-pdfimport
  libreoffice-pdfimport:
-   Installed: 1.0.3+LibO3.3.2-1ubuntu2
-   Candidate: 1.0.3+LibO3.3.2-1ubuntu2
-   Version table:
-      1.0.3+LibO3.3.2-1ubuntu2 0
-         500 http://us.archive.ubuntu.com/ubuntu/ natty/universe i386 Packages
+   Installed: 1.0.3+LibO3.3.2-1ubuntu2
+   Candidate: 1.0.3+LibO3.3.2-1ubuntu2
+   Version table:
+      1.0.3+LibO3.3.2-1ubuntu2 0
+         500 http://us.archive.ubuntu.com/ubuntu/ natty/universe i386 Packages
  
  3) What is expected to happen is when one performs at the Terminal:
  
  cd ~/Desktop && wget
  https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/758676/+attachment/2030473/+files/courier10pitch.odt
  && lowriter -nologo courier10pitch.odt
  
  Notice the words:
  
  This line is Courier 10 Pitch.
  
  has font Courier 10 Pitch.
  
  Click File -> Export as PDF... -> check the PDF/A-1a checkbox -> Export
  button -> Name: courier10pitch -> click Save button
  
  Open via the Terminal:
  
  acroread courier10pitch.pdf
  
- Adobe Reader window pops up noting: "Cannot extract the embedded font
- 'Courier10PitchBT-Roman'. Some characters may not display or print
- correctly."
+ and it should display correctly.
+ 
+ 4) What happens instead is an Adobe Reader window pops up noting:
+ "Cannot extract the embedded font 'Courier10PitchBT-Roman'. Some
+ characters may not display or print correctly."
  
  In place of the words are dots.
  
  This pdf displays correctly opening with evince and  via importing into
  LibreOffice Draw.
  
  Unconfirmed Reporter Comments: Okular and xpdf display the file
  correctly.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: libreoffice-writer 1:3.3.2-1ubuntu2
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic x86_64
  NonfreeKernelModules: nvidia
  Architecture: amd64
  Date: Tue Apr 12 13:19:10 2011
  ProcEnviron:
   LANGUAGE=
   LANG=C
   SHELL=/bin/bash
  SourcePackage: libreoffice
  UpgradeStatus: No upgrade log present (probably fresh install)

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https://bugs.launchpad.net/bugs/758676

Title:
  .odt file with Courier 10 Pitch font exported to PDF by Writer shows
  characters as dots in Adobe Reader