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[jimav <997728@xxxxxxxxxxxxxxxxxx>]

apport information

** Tags added: third-party-packages

** Description changed:

  Certain images are substantially degraded when printing via acroread
  (but not degraded when using lpr).
  
  The problem only occurs with Acrobat Reader on Ubuntu,
  not xpdf or Acrobat Reader on Windows 7 (using the same printer and input PDF).
  So there is something wrong with Acrobat Reader on Ubuntu specifically (or maybe any Linux).
  
  The printed image appears darkened or the available grey-scale
  resolution is lesssened.   The test image (attached) is blueish and the
  printing was on a monochrome laser printer (hp3030), so the problem
  might be related to mapping colors to greyscale.
  
  The PDF was created by exporting from Libre Office Writer with PDF/A and
  "Lossless" image compression.
  
  Here are the exact versions of Acrobat Reader I tested:
  
  Windows 7 (32-bit):  Acrobat Reader 9.5.0 [works]
  Ubuntu (both 64-bit & 32-bit):  Acrobat Reader "9.5.1 03/07/2012" [image degraded when printed]
  
  POSSIBLE WORKAROUNDS:
  To just print the whole file: lpr AcrobatTestImage.pdf
  
  To print only odd (or other selected) pages, for duplexing:
    pdfjam -o file_odd.pdf file.pdf '1,3,5,7,9,11,...' && lpr file_odd.pdf
  (There is no 'give me all odd pages' option to pdfjam so every page must be enumerated)
  
  ---
  ApportVersion: 1.23-0ubuntu4
  Architecture: amd64
  CupsErrorLog:
   W [11/May/2012:12:14:07 -0700] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/hp_LaserJet_3030_Gray__' has already been added
   W [11/May/2012:12:14:07 -0700] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/hp_LaserJet_3030_Fax_Gray__' has already been added
   W [11/May/2012:12:14:07 -0700] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/hp_LaserJet_3030_Fax_RGB__' has already been added
   W [11/May/2012:12:14:07 -0700] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/PDF_Gray__' has already been added
   W [11/May/2012:12:14:07 -0700] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/PDF_RGB__' has already been added
  DistroRelease: Ubuntu 11.10
  InstallationMedia: Xubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  Lpstat:
   device for hp-LaserJet-3030: hp:/usb/hp_LaserJet_3030?serial=00CNBM066305
   device for hp-LaserJet-3030-Fax: hpfax:/usb/hp_LaserJet_3030?serial=00CNBM066305
   device for PDF: cups-pdf:/
  MachineType: System manufacturer System Product Name
  Package: cups 1.5.0-8ubuntu6
  PackageArchitecture: amd64
  Papersize: letter
  PpdFiles:
   hp-LaserJet-3030: HP LaserJet 3020 3030 Postscript (recommended)
   PDF: Generic CUPS-PDF Printer
   hp-LaserJet-3030-Fax: HP Fax hpcups
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-19-generic root=UUID=8aaca318-f079-4a4f-95c0-735aa54bed2d ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.0.0-19.33-generic 3.0.27
  Tags:  oneiric
  Uname: Linux 3.0.0-19-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm admin audio cdrom dialout dip fax floppy fuse games lpadmin netdev plugdev sambashare scanner sudo tape users vboxusers video
  dmi.bios.date: 09/21/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1408
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P6T
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1408:bd09/21/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP6T:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
+ --- 
+ ApportVersion: 2.0.1-0ubuntu8
+ Architecture: amd64
+ DistroRelease: Ubuntu 12.04
+ InstallationMedia: Xubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
+ Package: acroread 9.4.7-1oneiric1 [origin: Canonical]
+ PackageArchitecture: amd64
+ ProcEnviron:
+  LANGUAGE=en_US:en
+  TERM=xterm
+  PATH=(custom, user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
+ Tags: precise third-party-packages
+ Uname: Linux 3.2.0-24-generic x86_64
+ UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

** Attachment added: "Dependencies.txt"
   https://bugs.launchpad.net/bugs/997728/+attachment/3160195/+files/Dependencies.txt

-- 
You received this bug notification because you are a member of Canonical
Partner Developers, which is subscribed to acroread in Ubuntu.
https://bugs.launchpad.net/bugs/997728

Title:
  Ubuntu port of acroread degrades images (works on Win7)

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