← Back to team overview

canonical-partner-dev team mailing list archive

[Bug 980320] Re: Skype silently crashes on Ubuntu 64bits

 

After installing a fresh install of Ubuntu 12.04 and the latest Skype 4,
I quickly started experiencing the same thing. ...regarding Skype
crashing.

For me, Skype worked ok initially but then started crashing during the
login process and I have been able to fix it using the following
process:

(I have also been able to reproduce the problem, which is explained
below)

I start Nautilus (in Ubuntu) as root. (to do so, in a terminal type "gksu nautilus")
Press: CNTL+H to enable viewing of hidden files/folders
Then click through directory structure starting with: File System > Home > [personal computer name] > .skype

Once in the .skype directory, there is a folder with the name of the
Skype account. Delete it, and then start Skype.

For me it works perfectly. The folder with the name of the Skype
account, is automatically re-built by Skype.


To reproduce the problem (on my computer):
====================================

In the Skype window, a small orange number near the top right of the
Skype window is displayed signifying a 'missed message or notification'
(ie. notification  of birthday or missed message). If I click on this
orange number to show the message, my Skype 'locks up' and grays out.
Eventually having to be forcibly stopped.

After this, I am no longer able to use Skype. It will crash very quickly
after login.

If I carry out the fix outlined above, Skype works again.

I hope this helps.

-- 
You received this bug notification because you are a member of Canonical
Partner Developers, which is subscribed to skype in Ubuntu.
https://bugs.launchpad.net/bugs/980320

Title:
  Skype silently crashes on Ubuntu 64bits

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/skype/+bug/980320/+subscriptions


References