canonical-ubuntu-qa team mailing list archive

[Jeremy Bícha <2050884@xxxxxxxxxxxxxxxxxx>]

I think it is useful to use this issue to track the server issue and
save 2049670 for the client issue in gnome-initial-setup.

** This bug is no longer a duplicate of bug 2049670
   noble: gnome-initial-setup 20 second delay & error popup

** Also affects: ubuntu-report (Ubuntu)
   Importance: Undecided
       Status: New

** Changed in: ubuntu-report (Ubuntu)
   Importance: Undecided => High

** Changed in: ubuntu-report (Ubuntu)
       Status: New => Triaged

** Changed in: gnome-initial-setup (Ubuntu)
       Status: Confirmed => Triaged

** Summary changed:

- gnome-initial-setup always fails on sending first report
+ Ubuntu Metrics server is not accepting reports

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https://bugs.launchpad.net/bugs/2050884

Title:
  Ubuntu Metrics server is not accepting reports

Status in gnome-initial-setup package in Ubuntu:
  Triaged
Status in ubuntu-report package in Ubuntu:
  Triaged

Bug description:
  gnome-initial-setup now prompts to send a report immediately, and when
  it does, it fails, I'll attach a screenshot in the comments. Even when
  I clicked "Don't send to ubuntu" or however it's phrased, I still
  encountered the error message pop up in the comments.

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: gnome-initial-setup 46~alpha-2ubuntu1
  ProcVersionSignature: Ubuntu 6.6.0-14.14-generic 6.6.3
  Uname: Linux 6.6.0-14-generic x86_64
  ApportVersion: 2.27.0-0ubuntu6
  Architecture: amd64
  CasperMD5CheckResult: pass
  CloudArchitecture: x86_64
  CloudID: none
  CloudName: none
  CloudPlatform: none
  CloudSubPlatform: config
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Jan 23 10:38:31 2024
  InstallationDate: Installed on 2024-01-23 (0 days ago)
  InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Daily amd64 (20240123)
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   XDG_RUNTIME_DIR=<set>
  SourcePackage: gnome-initial-setup
  UpgradeStatus: No upgrade log present (probably fresh install)

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