← Back to team overview

compiz team mailing list archive

[Bug 432743] [NEW] New desktop users get just white screen with mouse pointer moving


You have been subscribed to a public bug:

Binary package hint: gnome-system-tools

In Ubuntu Hardy 8.04.3 LTS, go to System > Administration > Users &
Groups. Click Unlock, make sure Administrator-level user is selected,
and enter that user's password. Click Add User. Add a new user with the
Profile: Desktop User, and set a password manually. Click OK and then
click Close. Try to sign on as the new user (via the Fast User Switcher
Applet, after System > Quit > Log Out or even after  System > Quit >
Restart, the result is the same). You get the message "User Added" and
GNOME seems to start to load. You see the top and bottom GNOME panels
briefly, then just a blank white screen with a mouse pointer (that does
move) but nothing else. The full GNOME desktop never loads. Num Lock key
on keyboard seems to work, at least light goes on/off. Pressing special
keys on Microsoft Internet Keyboard (like Mail or Web/Home) seem to do
something (hard disk active for a second or two) but then still nothing
happens. Have to to Ctrl-Alt-Backspace to kill GNOME session and return
to Log In screen.

This did not used to happen -- I had added two such Desktop Users (plus
a second Administrator User) without any problems.

This ia a family computer, and I need to be able to add new family
members. Thanks in advance for looking into it.

** Affects: compiz (Ubuntu)
     Importance: Undecided
         Status: Incomplete

** Affects: gnome-system-tools (Ubuntu)
     Importance: Undecided
         Status: Invalid

** Tags: freeze gnome users
New desktop users get just white screen with mouse pointer moving
You received this bug notification because you are a member of compiz packagers, which is subscribed to compiz in ubuntu.