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[Bug 800222] Re: Intermittent freeze - UI won't respond to clicks or keypresses

 

apport information

** Tags added: apport-collected compiz-0.9 natty running-unity ubuntu
unity-2d

** Description changed:

  Binary package hint: compiz
  
  On an older Samsung desktop at work (running Natty), I get occasional
  freezes. During the freeze, I can move the mouse pointer normally, but
  the system doesn't respond to mouse clicks. Also, keyboard input is
  ignored except for the key combos to drop to a console. The screen isn't
  updated; for example, the clock appears frozen, etc. These freezes
  almost always happen after the machine has been sitting idle for a
  while. It's possible that the screensaver (blank screen) aggravates the
  problem, but I can't prove that it does.
  
  To recover, I have to send kill -9 to the compiz process and let it get
  respawned. Nicer signals (15, 1, 2) don't have any apparent effect.
  
- Since this isn't a crash, I don't think I can get apport traces, and
- since I can't predict when the freeze will occur, it's difficult to get
- other real-time info. I don't really know what kind of additional info
- would be useful in this report. I'll be glad to attempt to supply any
- requested info, though.
+ Since this isn't a crash, I don't think I can get apport traces, and since I can't predict when the freeze will occur, it's difficult to get other real-time info. I don't really know what kind of additional info would be useful in this report. I'll be glad to attempt to supply any requested info, though.
+ --- 
+ Architecture: i386
+ CompizPlugins: [core,bailer,detection,composite,opengl,compiztoolbox,decor,mousepoll,resize,grid,move,commands,snap,wall,place,regex,vpswitch,imgpng,gnomecompat,obs,session,animation,workarounds,unitymtgrabhandles,expo,ezoom,staticswitcher,fade,scale,unityshell]
+ CompositorRunning: compiz
+ CurrentDmesg:
+  [   26.744881] e1000e 0000:00:19.0: eth0: 10/100 speed: disabling TSO
+  [   26.745049] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
+  [   27.359715] EXT4-fs (sda6): re-mounted. Opts: errors=remount-ro,user_xattr,commit=0
+  [   30.133035] EXT4-fs (sda6): re-mounted. Opts: errors=remount-ro,user_xattr,commit=0
+  [   37.296113] eth0: no IPv6 routers present
+ DistUpgraded: Fresh install
+ DistroCodename: natty
+ DistroRelease: Ubuntu 11.04
+ DistroVariant: ubuntu
+ GraphicsCard:
+  Intel Corporation 82Q963/Q965 Integrated Graphics Controller [8086:2992] (rev 02) (prog-if 00 [VGA controller])
+    Subsystem: Samsung Electronics Co Ltd Device [144d:b03d]
+ InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
+ InstallationMedia_: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
+ MachineType: SAMSUNG ELECTRONICS CO.,LTD DeskTop System
+ Package: compiz 1:0.9.4+bzr20110606-0ubuntu1~natty2
+ PackageArchitecture: all
+ ProcEnviron:
+  LANGUAGE=en_US:en
+  PATH=(custom, user)
+  LANG=en_AU.UTF-8
+  LC_MESSAGES=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-10-generic root=UUID=49e71fcf-38ec-49c1-83eb-2cb0f6b99ca9 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7
+ ProcVersionSignature_: Ubuntu 2.6.38-10.46-generic 2.6.38.7
+ Renderer: Unknown
+ Tags:  unity-2d natty running-unity unity-2d natty running-unity ubuntu compiz-0.9
+ Uname: Linux 2.6.38-10-generic i686
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
+ dmi.bios.date: 04/03/2007
+ dmi.bios.vendor: SAMSUNG ELECTRONICS CO.,LTD
+ dmi.bios.version: ABBX.5166.20070403.HJU
+ dmi.board.name: DeskTop System
+ dmi.board.vendor: SAMSUNG ELECTRONICS CO.,LTD
+ dmi.board.version: None
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD
+ dmi.chassis.version: N/A
+ dmi.modalias: dmi:bvnSAMSUNGELECTRONICSCO.,LTD:bvrABBX.5166.20070403.HJU:bd04/03/2007:svnSAMSUNGELECTRONICSCO.,LTD:pnDeskTopSystem:pvrCAAAAAAF:rvnSAMSUNGELECTRONICSCO.,LTD:rnDeskTopSystem:rvrNone:cvnSAMSUNGELECTRONICSCO.,LTD:ct3:cvrN/A:
+ dmi.product.name: DeskTop System
+ dmi.product.version: CAAAAAAF
+ dmi.sys.vendor: SAMSUNG ELECTRONICS CO.,LTD
+ version.compiz: compiz 1:0.9.4+bzr20110606-0ubuntu1~natty2
+ version.libdrm2: libdrm2 2.4.23-1ubuntu6
+ version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
+ version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
+ version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
+ version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3.1
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4.1
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7.1
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7

** Attachment added: "BootDmesg.txt"
   https://bugs.launchpad.net/bugs/800222/+attachment/2267136/+files/BootDmesg.txt

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https://bugs.launchpad.net/bugs/800222

Title:
  Intermittent freeze - UI won't respond to clicks or keypresses

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