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[Bug 2111623] Re: [Asus Q540VJ, HDA Intel PCH, recording] No sound at all

 

Thank you very much for your help, I really appreciate it.
I removed the line "options snd-intel-dspcfg dsp_driver=1" as you said.
and used the command "sudo update-initramfs -u -k all" and "reboot".

The mic worked perfectly, but I noticed that the speakers stopped
working. So I ran "alsamexer" and found out that some volume options
were set to 0 so I leveled it up and the speakers worked, but there is
something weird which is the sound that comes from the browser works
perfectly but the System sounds (e.g., terminal bell, settings UI
sounds) sounds really weird like there is crackling or sounds like
broken speaker. And also, I noticed that when I open the sound settings
window, the system sounds stop working.

Do you know what might cause this, or do you need me to share any info?

And to answer your question, "What caused you to add that line?" it's
ChatGPT. And actually it's my mistake to add A line without knowing what
it will do.

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https://bugs.launchpad.net/bugs/2111623

Title:
  [Asus Q540VJ, HDA Intel PCH, recording] No sound at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  After I did sudo apt upgrade, the mic of the laptop stopped working, I
  can't record unless I connect my Bluetooth mic and manually choose it
  as the input device in the sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu7
  ProcVersionSignature: Ubuntu 6.8.0-59.61~22.04.1-generic 6.8.12
  Uname: Linux 6.8.0-59-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu82.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  fattah     8279 F.... pulseaudio
   /dev/snd/controlC0:  fattah     8279 F.... pulseaudio
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Fri May 23 23:30:32 2025
  InstallationDate: Installed on 2024-09-12 (253 days ago)
  InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
  Symptom_Card: HDA NVidia - HDA NVidia
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  fattah     8279 F.... pulseaudio
   /dev/snd/controlC0:  fattah     8279 F.... pulseaudio
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, recording] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/05/2023
  dmi.bios.release: 5.27
  dmi.bios.vendor: American Megatrends International, LLC.
  dmi.bios.version: K6502VJ.305
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: K6502VJ
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.ec.firmware.release: 3.5
  dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrK6502VJ.305:bd05/05/2023:br5.27:efr3.5:svnASUSTeKCOMPUTERINC.:pnASUSLaptop_Q540VJ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK6502VJ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
  dmi.product.family: Vivobook
  dmi.product.name: ASUSLaptop_Q540VJ
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  mtime.conffile..etc.modprobe.d.alsa-base.conf: 2025-05-23T23:09:56.706397

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