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[Bug 2111872] Re: pulseaudio is not working no sounds

 

Could you please provide the following information:

* audio device. it appears to be Realtek ALC889 but I'd like to verify


it could be a configuration issue with pipewire. could you check that

1. the headphones are showing up in the Gnome control center, the headphones show up as an output device. 
2. if you'd like to use pulseaudio, ensure it is running. pipewire is the default and pulseaudio is not _strictly_ required. you can check pipewire-pulse configuratoin files, as per the pipewire docs: https://docs.pipewire.org/page_man_pipewire-pulse_conf_5.html
3. check the journal for any pulseaudio related issues. 
4. check if there are daemon issues with pulseaudio (systemctl status )
5. could you check to see if the HDMI devices in the nvidia card are providing sound (just to check, it definitely _should_ be, and be fine)


** Changed in: pulseaudio (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/2111872

Title:
  pulseaudio is not working no sounds

Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  pulseaudio no sounds headphones no sounds and no music no game sounds 
  pulseaudio is not working this very high critical bug 
  linux ubuntu 24.04.2 LTS when next linux ubuntu 24.04.3 LTS is release
  this pulseaudio high critical bug is fixed headphones

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: pulseaudio 1:16.1+dfsg1-2ubuntu10.1
  ProcVersionSignature: Ubuntu 6.11.0-26.26~24.04.1-generic 6.11.11
  Uname: Linux 6.11.0-26-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.28.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  fox        2120 F.... wireplumber
   /dev/snd/controlC1:  fox        2120 F.... wireplumber
   /dev/snd/seq:        fox        2113 F.... pipewire
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Wed May 28 06:22:07 2025
  InstallationDate: Installed on 2025-05-27 (1 days ago)
  InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
  MachineType: EVGA INTERNATIONAL CO.,LTD E672 1.2.1
  ProcEnviron:
   LANG=fi_FI.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   XDG_RUNTIME_DIR=<set>
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/01/2013
  dmi.bios.release: 4.6
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: EVGA E672
  dmi.board.vendor: EVGA INTERNATIONAL CO.,LTD
  dmi.board.version: $(Model_Version)
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: EVGA INTERNATIONAL CO.,LTD
  dmi.chassis.version: 1.2.1
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd03/01/2013:br4.6:svnEVGAINTERNATIONALCO.,LTD:pnE6721.2.1:pvr$(Model_Version):rvnEVGAINTERNATIONALCO.,LTD:rnEVGAE672:rvr$(Model_Version):cvnEVGAINTERNATIONALCO.,LTD:ct3:cvr1.2.1:skuTobefilledbyO.E.M.:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: E672 1.2.1
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: $(Model_Version)
  dmi.sys.vendor: EVGA INTERNATIONAL CO.,LTD

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