debcrafters-packages team mailing list archive

[Paride Legovini <2111623@xxxxxxxxxxxxxxxxxx>]

Since it seems likely to me that this is a local configuration problem,
rather than a bug in Ubuntu, I'm marking this bug as Incomplete.

If indeed this is a local configuration problem, you can find pointers
to get help for this sort of problem here:
https://ubuntu.com/support/community-support.

** Changed in: alsa-driver (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/2111623

Title:
  [Asus Q540VJ, HDA Intel PCH, recording] No sound at all

Status in alsa-driver package in Ubuntu:
  Incomplete

Bug description:
  After I did sudo apt upgrade, the mic of the laptop stopped working, I
  can't record unless I connect my Bluetooth mic and manually choose it
  as the input device in the sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu7
  ProcVersionSignature: Ubuntu 6.8.0-59.61~22.04.1-generic 6.8.12
  Uname: Linux 6.8.0-59-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu82.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  fattah     8279 F.... pulseaudio
   /dev/snd/controlC0:  fattah     8279 F.... pulseaudio
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Fri May 23 23:30:32 2025
  InstallationDate: Installed on 2024-09-12 (253 days ago)
  InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
  Symptom_Card: HDA NVidia - HDA NVidia
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  fattah     8279 F.... pulseaudio
   /dev/snd/controlC0:  fattah     8279 F.... pulseaudio
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, recording] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/05/2023
  dmi.bios.release: 5.27
  dmi.bios.vendor: American Megatrends International, LLC.
  dmi.bios.version: K6502VJ.305
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: K6502VJ
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.ec.firmware.release: 3.5
  dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrK6502VJ.305:bd05/05/2023:br5.27:efr3.5:svnASUSTeKCOMPUTERINC.:pnASUSLaptop_Q540VJ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK6502VJ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
  dmi.product.family: Vivobook
  dmi.product.name: ASUSLaptop_Q540VJ
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  mtime.conffile..etc.modprobe.d.alsa-base.conf: 2025-05-23T23:09:56.706397

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