← Back to team overview

debcrafters-packages team mailing list archive

[Bug 1889295] Re: [GM965] dual monitor display not working after login in Xorg sessions (but Wayland works)

 

Thank you for reporting this bug to Ubuntu.

Ubuntu 20.04 (focal) reached end-of-standard-support in May 2025.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested
in discussing it anymore. But if you are then please upgrade to the
latest Ubuntu version and re-test. If you then find the bug is still
present in the newer Ubuntu version, please add a comment here telling
us which new version it is in.

** Changed in: mutter (Ubuntu)
       Status: Triaged => Won't Fix

** Changed in: xorg-server (Ubuntu)
       Status: Triaged => Won't Fix

-- 
You received this bug notification because you are a member of
Debcrafters packages, which is subscribed to xorg-server in Ubuntu.
https://bugs.launchpad.net/bugs/1889295

Title:
  [GM965] dual monitor display not working after login in Xorg sessions
  (but Wayland works)

Status in mutter package in Ubuntu:
  Won't Fix
Status in xorg-server package in Ubuntu:
  Won't Fix

Bug description:
  Results from a clean install of 20.04 with a forced update.

  When my system boots, the system comes up in dual monitor status
  (separated monitors).  Once I log into my account the system reverts
  to a single monitor mode and the second monitor goes blank.  If I
  attempt to change the display to dual monitors, both monitors are
  shown and defined correctly in the setup window (Built-in Laptop
  Monitor and HP 24").  However, once I click on apply, the system tries
  to reset to dual monitor, I would say several times, but fails and
  second monitor says that no signal is detected and to check the
  connection or cable.

  However, if I run Ubuntu (older version) from a thumb drive I have no
  problem with the dual monitor.

  I believe I am running the default video driver.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.4
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-07-25 (3 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  Package: gnome-shell 3.36.1-5ubuntu1
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
  RelatedPackageVersions: mutter-common 3.36.3-0ubuntu0.20.04.1
  Tags:  focal
  Uname: Linux 5.4.0-42-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1889295/+subscriptions