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Message #01284
[Bug 1889295] Re: [GM965] dual monitor display not working after login in Xorg sessions (but Wayland works)
Thank you for reporting this bug to Ubuntu.
Ubuntu 20.04 (focal) reached end-of-standard-support in May 2025.
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** Changed in: mutter (Ubuntu)
Status: Triaged => Won't Fix
** Changed in: xorg-server (Ubuntu)
Status: Triaged => Won't Fix
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https://bugs.launchpad.net/bugs/1889295
Title:
[GM965] dual monitor display not working after login in Xorg sessions
(but Wayland works)
Status in mutter package in Ubuntu:
Won't Fix
Status in xorg-server package in Ubuntu:
Won't Fix
Bug description:
Results from a clean install of 20.04 with a forced update.
When my system boots, the system comes up in dual monitor status
(separated monitors). Once I log into my account the system reverts
to a single monitor mode and the second monitor goes blank. If I
attempt to change the display to dual monitors, both monitors are
shown and defined correctly in the setup window (Built-in Laptop
Monitor and HP 24"). However, once I click on apply, the system tries
to reset to dual monitor, I would say several times, but fails and
second monitor says that no signal is detected and to check the
connection or cable.
However, if I run Ubuntu (older version) from a thumb drive I have no
problem with the dual monitor.
I believe I am running the default video driver.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DisplayManager: gdm3
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-07-25 (3 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Package: gnome-shell 3.36.1-5ubuntu1
PackageArchitecture: amd64
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
RelatedPackageVersions: mutter-common 3.36.3-0ubuntu0.20.04.1
Tags: focal
Uname: Linux 5.4.0-42-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
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