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[Bug 2112355] Re: Sound Error. I can't hear any sound. (Not Mute On Keyboard)

 

Thank you for taking the time to report this bug and helping to make
Ubuntu better.

Bug reporting is about finding & fixing problems thus preventing future
users from hitting the same bug.

I suspect a Support site would be more appropriate, eg.
https://answers.launchpad.net/ubuntu. You can also find help with your
problem in the support forum of your local Ubuntu community
http://loco.ubuntu.com/ or asking at https://askubuntu.com or
https://discourse.ubuntu.com/t/welcome-to-support-and-help/49951, or for
more support options please look at
https://discourse.ubuntu.com/t/community-support/709

** Changed in: alsa-driver (Ubuntu)
       Status: New => Invalid

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https://bugs.launchpad.net/bugs/2112355

Title:
  Sound Error. I can't hear any sound. (Not Mute On Keyboard)

Status in alsa-driver package in Ubuntu:
  Invalid

Bug description:
  Can't hear any sound. (System Sound, Video Sound, etc...)

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu7
  ProcVersionSignature: Ubuntu 6.11.0-26.26~24.04.1-generic 6.11.11
  Uname: Linux 6.11.0-26-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.28.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  wutyeehtet   2558 F.... pipewire
                        wutyeehtet   2562 F.... wireplumber
   /dev/snd/controlC0:  wutyeehtet   2562 F.... wireplumber
   /dev/snd/seq:        wutyeehtet   2558 F.... pipewire
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Jun  3 14:32:41 2025
  InstallationDate: Installed on 2025-02-28 (95 days ago)
  InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
  MachineType: Micro-Star International Co., Ltd. Cyborg 15 A12VF
  PackageArchitecture: all
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  SourcePackage: alsa-driver
  Symptom: audio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/19/2024
  dmi.bios.release: 3.21
  dmi.bios.vendor: American Megatrends International, LLC.
  dmi.bios.version: E15K1IMS.315
  dmi.board.asset.tag: Default string
  dmi.board.name: MS-15K1
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: REV:1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrE15K1IMS.315:bd09/19/2024:br3.21:svnMicro-StarInternationalCo.,Ltd.:pnCyborg15A12VF:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-15K1:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:sku15K1.3:
  dmi.product.family: GF
  dmi.product.name: Cyborg 15 A12VF
  dmi.product.sku: 15K1.3
  dmi.product.version: REV:1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

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