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[Bug 2115119] [NEW] printing front/back unavailable (Brother)

 

Public bug reported:

Since upgrade to Ubuntu Plucky and using Document viewer (Papers),
printing front/back a PDF document is no more available on 2 different
Brother printers with Brother drivers (more than 10 y old).

If I use this printer "driverless", printing 2 sides is available.

If I print form LO Writer, printing front/back is available even with Brother drivers.
If I print the same PDF file with another computer with Ubuntu 24.04 and Evince, printing front/back is available with the same printer and using Brother driver.

ProblemType: Bug
DistroRelease: Ubuntu 25.04
Package: papers 48.0-1ubuntu1
ProcVersionSignature: Ubuntu 6.14.0-22.22-generic 6.14.5
Uname: Linux 6.14.0-22-generic x86_64
ApportVersion: 2.32.0-0ubuntu5.2
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Sat Jun 21 10:19:05 2025
InstallationDate: Installed on 2020-04-10 (1898 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402)
ProcEnviron:
 LANG=fr_FR.UTF-8
 LANGUAGE=fr_FR:en
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
SourcePackage: papers
UpgradeStatus: Upgraded to plucky on 2025-05-14 (38 days ago)

** Affects: papers (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug plucky wayland-session

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https://bugs.launchpad.net/bugs/2115119

Title:
  printing front/back unavailable (Brother)

Status in papers package in Ubuntu:
  New

Bug description:
  Since upgrade to Ubuntu Plucky and using Document viewer (Papers),
  printing front/back a PDF document is no more available on 2 different
  Brother printers with Brother drivers (more than 10 y old).

  If I use this printer "driverless", printing 2 sides is available.

  If I print form LO Writer, printing front/back is available even with Brother drivers.
  If I print the same PDF file with another computer with Ubuntu 24.04 and Evince, printing front/back is available with the same printer and using Brother driver.

  ProblemType: Bug
  DistroRelease: Ubuntu 25.04
  Package: papers 48.0-1ubuntu1
  ProcVersionSignature: Ubuntu 6.14.0-22.22-generic 6.14.5
  Uname: Linux 6.14.0-22-generic x86_64
  ApportVersion: 2.32.0-0ubuntu5.2
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jun 21 10:19:05 2025
  InstallationDate: Installed on 2020-04-10 (1898 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402)
  ProcEnviron:
   LANG=fr_FR.UTF-8
   LANGUAGE=fr_FR:en
   PATH=(custom, no user)
   SHELL=/bin/bash
   XDG_RUNTIME_DIR=<set>
  SourcePackage: papers
  UpgradeStatus: Upgraded to plucky on 2025-05-14 (38 days ago)

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