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[Bug 2115396] [NEW] Encryption Passkey flashing cursor ghost remains on ALL screens

 

Public bug reported:

The initial system screen requesting my encryption key begins at the
flashing cursor underline.  After my last update (complete) earlier this
day 06/25/2025 the blue ghost of the flashing encryption key cursor
remains in its initial position through all screens.  Burn in is not
possible.  Ive tested multiple encapsulated systems and did a full
graphics integrity test and a full hardware confidence test.  Screen
shot shows the lower center position of the ghost.

# System Details Report
---

## Report details
- **Date generated:**                              2025-06-26 00:16:14

## Hardware Information:
- **Hardware Model:**                              Dell Inc. Latitude E5570
- **Memory:**                                      16.0 GiB
- **Processor:**                                   Intel® Core™ i5-6440HQ × 4
- **Graphics:**                                    Intel® HD Graphics 530 (SKL GT2)
- **Graphics 1:**                                  OLAND
- **Disk Capacity:**                               480.1 GB

## Software Information:
- **Firmware Version:**                            1.32.3
- **OS Name:**                                     Ubuntu 24.04.2 LTS
- **OS Build:**                                    (null)
- **OS Type:**                                     64-bit
- **GNOME Version:**                               46
- **Windowing System:**                            X11
- **Kernel Version:**                              Linux 6.8.0-62-generic
-----------------------------------------------------------
Please advise.  I can overlook it for a while but I'll have to make it go away eventually...
Thank you.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xorg 1:7.7+23ubuntu3
ProcVersionSignature: Ubuntu 6.8.0-62.65-generic 6.8.12
Uname: Linux 6.8.0-62-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.28.1-0ubuntu3.7
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Jun 26 00:05:55 2025
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
DkmsStatus:
 broadcom-sta/6.30.223.271, 6.8.0-60-generic, x86_64: installed
 broadcom-sta/6.30.223.271, 6.8.0-62-generic, x86_64: installed
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard:
 Intel Corporation HD Graphics 530 [8086:191b] (rev 06) (prog-if 00 [VGA controller])
   Subsystem: Dell HD Graphics 530 [1028:06df]
   Subsystem: Dell Mars [Radeon HD 8670A/8670M/8750M / R7 M370] [1028:06df]
InstallationDate: Installed on 2018-12-27 (2373 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 001 Device 003: ID 1bcf:2b91 Sunplus Innovation Technology Inc. Dell E5570 integrated webcam
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Lsusb-t:
 /:  Bus 001.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/16p, 480M
     |__ Port 011: Dev 003, If 0, Class=Video, Driver=uvcvideo, 480M
     |__ Port 011: Dev 003, If 1, Class=Video, Driver=uvcvideo, 480M
 /:  Bus 002.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/10p, 5000M
MachineType: Dell Inc. Latitude E5570
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.8.0-62-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/12/2022
dmi.bios.release: 1.32
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.32.3
dmi.board.name: 0CD3KR
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.32.3:bd07/12/2022:br1.32:svnDellInc.:pnLatitudeE5570:pvr:rvnDellInc.:rn0CD3KR:rvrA00:cvnDellInc.:ct9:cvr:sku06DF:
dmi.product.family: Latitude
dmi.product.name: Latitude E5570
dmi.product.sku: 06DF
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.122-1~ubuntu0.24.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 24.2.8-1ubuntu1~24.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 23.0.4-0ubuntu1~22.04.1
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug corruption noble third-party-packages ubuntu

** Attachment added: "Saturation reduction in black level will reveal the cursor ghost lower center."
   https://bugs.launchpad.net/bugs/2115396/+attachment/5886208/+files/CursorGhostScreenshot%20from%202025-06-25%2023-36-52.png

-- 
You received this bug notification because you are a member of
Debcrafters packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/2115396

Title:
  Encryption Passkey flashing cursor ghost remains on ALL screens

Status in xorg package in Ubuntu:
  New

Bug description:
  The initial system screen requesting my encryption key begins at the
  flashing cursor underline.  After my last update (complete) earlier
  this day 06/25/2025 the blue ghost of the flashing encryption key
  cursor remains in its initial position through all screens.  Burn in
  is not possible.  Ive tested multiple encapsulated systems and did a
  full graphics integrity test and a full hardware confidence test.
  Screen shot shows the lower center position of the ghost.

  # System Details Report
  ---

  ## Report details
  - **Date generated:**                              2025-06-26 00:16:14

  ## Hardware Information:
  - **Hardware Model:**                              Dell Inc. Latitude E5570
  - **Memory:**                                      16.0 GiB
  - **Processor:**                                   Intel® Core™ i5-6440HQ × 4
  - **Graphics:**                                    Intel® HD Graphics 530 (SKL GT2)
  - **Graphics 1:**                                  OLAND
  - **Disk Capacity:**                               480.1 GB

  ## Software Information:
  - **Firmware Version:**                            1.32.3
  - **OS Name:**                                     Ubuntu 24.04.2 LTS
  - **OS Build:**                                    (null)
  - **OS Type:**                                     64-bit
  - **GNOME Version:**                               46
  - **Windowing System:**                            X11
  - **Kernel Version:**                              Linux 6.8.0-62-generic
  -----------------------------------------------------------
  Please advise.  I can overlook it for a while but I'll have to make it go away eventually...
  Thank you.

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: xorg 1:7.7+23ubuntu3
  ProcVersionSignature: Ubuntu 6.8.0-62.65-generic 6.8.12
  Uname: Linux 6.8.0-62-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.28.1-0ubuntu3.7
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: unknown
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Jun 26 00:05:55 2025
  DistUpgraded: Fresh install
  DistroCodename: noble
  DistroVariant: ubuntu
  DkmsStatus:
   broadcom-sta/6.30.223.271, 6.8.0-60-generic, x86_64: installed
   broadcom-sta/6.30.223.271, 6.8.0-62-generic, x86_64: installed
  ExtraDebuggingInterest: I just need to know a workaround
  GraphicsCard:
   Intel Corporation HD Graphics 530 [8086:191b] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: Dell HD Graphics 530 [1028:06df]
     Subsystem: Dell Mars [Radeon HD 8670A/8670M/8750M / R7 M370] [1028:06df]
  InstallationDate: Installed on 2018-12-27 (2373 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 001 Device 003: ID 1bcf:2b91 Sunplus Innovation Technology Inc. Dell E5570 integrated webcam
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Lsusb-t:
   /:  Bus 001.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/16p, 480M
       |__ Port 011: Dev 003, If 0, Class=Video, Driver=uvcvideo, 480M
       |__ Port 011: Dev 003, If 1, Class=Video, Driver=uvcvideo, 480M
   /:  Bus 002.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/10p, 5000M
  MachineType: Dell Inc. Latitude E5570
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.8.0-62-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/12/2022
  dmi.bios.release: 1.32
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.32.3
  dmi.board.name: 0CD3KR
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr1.32.3:bd07/12/2022:br1.32:svnDellInc.:pnLatitudeE5570:pvr:rvnDellInc.:rn0CD3KR:rvrA00:cvnDellInc.:ct9:cvr:sku06DF:
  dmi.product.family: Latitude
  dmi.product.name: Latitude E5570
  dmi.product.sku: 06DF
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.122-1~ubuntu0.24.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 24.2.8-1ubuntu1~24.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx 23.0.4-0ubuntu1~22.04.1
  version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

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