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[Bug 2084171] Re: Files (aka nautilus) freezes and crashes on maximize

To: debcrafters-packages@xxxxxxxxxxxxxxxxxxx
From: Khalid Abu Shawarib <2084171@xxxxxxxxxxxxxxxxxx>
Date: Tue, 08 Jul 2025 06:08:38 -0000
Reply-to: Bug 2084171 <2084171@xxxxxxxxxxxxxxxxxx>
Sender: noreply@xxxxxxxxxxxxx
This is fixed in 47.1. Since Ubuntu didn't update the package, this bug
should be invalid when support ends this month.

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https://bugs.launchpad.net/bugs/2084171

Title:
  Files (aka nautilus) freezes and crashes on maximize

Status in Nautilus:
  Fix Released
Status in nautilus package in Ubuntu:
  Confirmed

Bug description:
  System
  Linux hostname 6.11.0-8-generic #8-Ubuntu SMP PREEMPT_DYNAMIC Mon Sep 16 13:41:20 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux

  No LSB modules are available.
  Distributor ID:	Ubuntu
  Description:	Ubuntu 24.10
  Release:	24.10
  Codename:	oracular

  NVIDIA graphics
  NVRM version: NVIDIA UNIX x86_64 Kernel Module  560.35.03  Fri Aug 16 21:39:15 UTC 2024
  GCC version:  gcc version 14.2.0 (Ubuntu 14.2.0-4ubuntu2)

  Desktop: x11

  Nautilus version:
    Installed: 1:47.0-1ubuntu1
    Candidate: 1:47.0-1ubuntu1
    Version table:
   *** 1:47.0-1ubuntu1 500
          500 http://us.archive.ubuntu.com/ubuntu oracular/main amd64 Packages
          100 /var/lib/dpkg/status

  Description:
  When files is maximized using the "maximize" button, it freezes.  Eventually a modal appears saying it froze and offering to force quit or wait.  If I wait, nothing happens until I'm presented the same modal and select force quit.  Dragging the window to the top of the monitor to maximize works well.

  `journalctl -b 0` contains the following during the event:

  Oct 10 09:35:20 hostname dbus-daemon[6818]: [session uid=1000 pid=6818] Activating service name='org.gnome.Nautilus' requested by ':1.39' (uid=1000 pid=7463 comm="/usr/bin/gnome-shell" label="unconfined")
  Oct 10 09:35:21 hostname nautilus[22381]: Connecting to org.freedesktop.Tracker3.Miner.Files
  Oct 10 09:35:21 hostname dbus-daemon[6818]: [session uid=1000 pid=6818] Successfully activated service 'org.gnome.Nautilus'
  Oct 10 09:35:21 hostname kernel: audit: type=1400 audit(1728578121.615:2836): apparmor="ALLOWED" operation="sendmsg" class="net" profile="Xorg" pid=22381 comm="nautilus" family="unix" sock_type="dgram" protocol=0 requested="receive" denied="receiv>
  Oct 10 09:35:21 hostname kernel: audit: type=1400 audit(1728578121.615:2837): apparmor="ALLOWED" operation="sendmsg" class="net" profile="Xorg" pid=22381 comm="nautilus" family="unix" sock_type="dgram" protocol=0 requested="receive" denied="receiv>
  Oct 10 09:35:21 hostname kernel: audit: type=1400 audit(1728578121.622:2838): apparmor="ALLOWED" operation="open" class="file" profile="Xorg" name="/proc/driver/nvidia/params" pid=7029 comm="Xorg" requested_mask="r" denied_mask="r" fsuid=1000 ouid>
  Oct 10 09:35:21 hostname kernel: audit: type=1400 audit(1728578121.622:2839): apparmor="ALLOWED" operation="file_perm" class="file" profile="Xorg" name="/proc/driver/nvidia/params" pid=7029 comm="Xorg" requested_mask="r" denied_mask="r" fsuid=1000>
  Oct 10 09:35:21 hostname kernel: audit: type=1400 audit(1728578121.622:2840): apparmor="ALLOWED" operation="symlink" class="file" profile="Xorg" name="/dev/char/195:254" pid=7029 comm="Xorg" requested_mask="c" denied_mask="c" fsuid=1000 ouid=1000
  Oct 10 09:35:21 hostname kernel: audit: type=1400 audit(1728578121.622:2841): apparmor="ALLOWED" operation="open" class="file" profile="Xorg" name="/dev/nvidia-modeset" pid=7029 comm="Xorg" requested_mask="wr" denied_mask="wr" fsuid=1000 ouid=0
  Oct 10 09:35:21 hostname kernel: audit: type=1400 audit(1728578121.624:2842): apparmor="ALLOWED" operation="open" class="file" profile="Xorg" name="/dev/nvidiactl" pid=7029 comm="Xorg" requested_mask="wr" denied_mask="wr" fsuid=1000 ouid=0
  Oct 10 09:35:21 hostname kernel: audit: type=1400 audit(1728578121.624:2843): apparmor="ALLOWED" operation="file_mmap" class="file" profile="Xorg" name="/dev/nvidiactl" pid=7029 comm="Xorg" requested_mask="wr" denied_mask="wr" fsuid=1000 ouid=0
  Oct 10 09:35:21 hostname kernel: audit: type=1400 audit(1728578121.629:2844): apparmor="ALLOWED" operation="open" class="file" profile="Xorg" name="/proc/driver/nvidia/params" pid=7029 comm="Xorg" requested_mask="r" denied_mask="r" fsuid=1000 ouid>
  Oct 10 09:35:21 hostname kernel: audit: type=1400 audit(1728578121.629:2845): apparmor="ALLOWED" operation="file_perm" class="file" profile="Xorg" name="/proc/driver/nvidia/params" pid=7029 comm="Xorg" requested_mask="r" denied_mask="r" fsuid=1000>
  Oct 10 09:35:21 hostname gnome-shell[7463]: Window manager warning: Buggy client sent a _NET_ACTIVE_WINDOW message with a timestamp of 0 for 0x7400004 (Loading…)
  Oct 10 09:35:21 hostname dbus-daemon[2706]: [system] Activating via systemd: service name='org.freedesktop.hostname1' unit='dbus-org.freedesktop.hostname1.service' requested by ':1.188' (uid=1000 pid=22381 comm="/usr/bin/nautilus --gapplication-se>
  Oct 10 09:35:21 hostname systemd[1]: Starting systemd-hostnamed.service - Hostname Service...
  Oct 10 09:35:21 hostname systemd[1]: Started systemd-hostnamed.service - Hostname Service.
  Oct 10 09:35:21 hostname dbus-daemon[2706]: [system] Successfully activated service 'org.freedesktop.hostname1'
  Oct 10 09:35:23 hostname gnome-shell[7463]: Can't update stage views actor unnamed [MetaWindowActorX11] is on because it needs an allocation.
  Oct 10 09:35:23 hostname gnome-shell[7463]: Can't update stage views actor unnamed [MetaSurfaceActorX11] is on because it needs an allocation.
  Oct 10 09:35:27 hostname nautilus[22381]: vkQueuePresentKHR(): A surface has changed in such a way that it is no longer compatible with the swapchain. (VK_ERROR_OUT_OF_DATE_KHR) (-1000001004)
  Oct 10 09:35:27 hostname nautilus[22381]: vkQueuePresentKHR(): A surface has changed in such a way that it is no longer compatible with the swapchain. (VK_ERROR_OUT_OF_DATE_KHR) (-1000001004)
  Oct 10 09:35:29 hostname gnome-shell[7463]: Can't update stage views actor unnamed [MetaWindowActorX11] is on because it needs an allocation.
  Oct 10 09:35:29 hostname gnome-shell[7463]: Can't update stage views actor unnamed [MetaSurfaceActorX11] is on because it needs an allocation.
  Oct 10 09:35:31 hostname gnome-shell[7463]: Can't update stage views actor unnamed [MetaWindowActorX11] is on because it needs an allocation.
  Oct 10 09:35:31 hostname gnome-shell[7463]: Can't update stage views actor unnamed [MetaSurfaceActorX11] is on because it needs an allocation.
  Oct 10 09:35:32 hostname gnome-shell[7463]: Can't update stage views actor unnamed [MetaWindowActorX11] is on because it needs an allocation.
  Oct 10 09:35:32 hostname gnome-shell[7463]: Can't update stage views actor unnamed [MetaSurfaceActorX11] is on because it needs an allocation.
  Oct 10 09:35:32 hostname kernel: NVRM: Xid (PCI:0000:0b:00): 13, pid='<unknown>', name=<unknown>, Graphics Exception on GPC 0: WIDTH CT Violation. Coordinates: (0x508, 0x0)
  Oct 10 09:35:32 hostname kernel: NVRM: Xid (PCI:0000:0b:00): 13, pid='<unknown>', name=<unknown>, Graphics Exception: ESR 0x500420=0x80000010 0x500434=0x508 0x500438=0x1100 0x50043c=0x0
  Oct 10 09:35:32 hostname kernel: NVRM: Xid (PCI:0000:0b:00): 13, pid='<unknown>', name=<unknown>, Graphics Exception on GPC 1: WIDTH CT Violation. Coordinates: (0x510, 0x0)
  Oct 10 09:35:32 hostname kernel: NVRM: Xid (PCI:0000:0b:00): 13, pid='<unknown>', name=<unknown>, Graphics Exception: ESR 0x508420=0x80000010 0x508434=0x510 0x508438=0x1100 0x50843c=0x0
  Oct 10 09:35:32 hostname kernel: NVRM: Xid (PCI:0000:0b:00): 13, pid='<unknown>', name=<unknown>, Graphics Exception on GPC 2: WIDTH CT Violation. Coordinates: (0x518, 0x0)
  Oct 10 09:35:32 hostname kernel: NVRM: Xid (PCI:0000:0b:00): 13, pid='<unknown>', name=<unknown>, Graphics Exception: ESR 0x510420=0x80000010 0x510434=0x518 0x510438=0x1100 0x51043c=0x0
  Oct 10 09:35:32 hostname kernel: NVRM: Xid (PCI:0000:0b:00): 13, pid='<unknown>', name=<unknown>, Graphics Exception on GPC 3: WIDTH CT Violation. Coordinates: (0x520, 0x0)
  Oct 10 09:35:32 hostname kernel: NVRM: Xid (PCI:0000:0b:00): 13, pid='<unknown>', name=<unknown>, Graphics Exception: ESR 0x518420=0x80000010 0x518434=0x520 0x518438=0x1100 0x51843c=0x0
  Oct 10 09:35:32 hostname kernel: NVRM: Xid (PCI:0000:0b:00): 13, pid='<unknown>', name=<unknown>, Graphics Exception on GPC 4: WIDTH CT Violation. Coordinates: (0x500, 0x0)
  Oct 10 09:35:32 hostname kernel: NVRM: Xid (PCI:0000:0b:00): 13, pid='<unknown>', name=<unknown>, Graphics Exception: ESR 0x520420=0x80000010 0x520434=0x500 0x520438=0x1100 0x52043c=0x0
  Oct 10 09:35:32 hostname kernel: NVRM: Xid (PCI:0000:0b:00): 13, pid='<unknown>', name=<unknown>, Graphics Exception: ChID 0029, Class 0000c797, Offset 00000000, Data 00000000
  Oct 10 09:35:45 hostname /usr/libexec/gdm-x-session[7029]: (WW) NVIDIA: Wait for channel idle timed out.
  Oct 10 09:35:52 hostname systemd[1]: systemd-hostnamed.service: Deactivated successfully.

  ProblemType: Bug
  DistroRelease: Ubuntu 24.10
  Package: nautilus 1:47.0-1ubuntu1
  ProcVersionSignature: Ubuntu 6.11.0-8.8-generic 6.11.0
  Uname: Linux 6.11.0-8-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.30.0-0ubuntu4
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Oct 10 09:41:24 2024
  GsettingsChanges:
   b'org.gnome.nautilus.preferences' b'default-folder-viewer' b"'list-view'"
   b'org.gnome.nautilus.preferences' b'migrated-gtk-settings' b'true'
   b'org.gnome.nautilus.window-state' b'maximized' b'true'
  InstallationDate: Installed on 2024-08-30 (42 days ago)
  InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   XDG_RUNTIME_DIR=<set>
  SourcePackage: nautilus
  UpgradeStatus: Upgraded to oracular on 2024-09-25 (15 days ago)
  usr_lib_nautilus: nautilus-extension-gnome-terminal 3.54.0-1ubuntu1

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