debcrafters-packages team mailing list archive

[Charles <2099746@xxxxxxxxxxxxxxxxxx>]

Thanks for taking the time to report an issue.

It sounds like you have two different issues. At first you describe the
system hasn't recognised your headset at all and then you describe the
headset not being reported in the correct profile. Can you elaborate?

You've also filed this against Pulseaudio, but it looks like you're
actually using Pipewire. Please reference
https://gitlab.freedesktop.org/pipewire/pipewire/-/wikis/Troubleshooting#general
to provide more actionable information for the triaging process.

The profile issue at least sounds a bit like,
https://bugs.launchpad.net/ubuntu/+source/pipewire/+bug/2080192 


** Package changed: pulseaudio (Ubuntu) => pipewire (Ubuntu)

** Changed in: pipewire (Ubuntu)
       Status: New => Incomplete

-- 
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https://bugs.launchpad.net/bugs/2099746

Title:
  Headset is not detected by the system

Status in pipewire package in Ubuntu:
  Incomplete

Bug description:
  When pluging a headset to the computer (Huawei Matebook D14) the
  headphones are not recognized as an audio output, nor the microphone
  headset as the input. Instead, the audio output and input are
  considered the speaker and microphone of the computer, respectively.
  Sometimes the audio might still come out of the speaker, and sometimes
  just silence.

  At "Settings", in the section of "Sound", when the headset is plugged,
  the audio output device changes from "Speakers-Comet Lake PCH-LP cAVS"
  to "Headphones-Comet Lake PCH-LP cAVS". Likewise, the input device
  goes from "Digital Microphone-Comet Lake PCH-LP cAVS" to "Headset
  Microphone-Comet Lake PCH-LP cAVS".

  Maybe it has something to do with the Sound Card driver?

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: pulseaudio 1:16.1+dfsg1-2ubuntu10.1
  ProcVersionSignature: Ubuntu 6.11.0-1009.10~24.04.1-lowlatency 6.11.11
  Uname: Linux 6.11.0-1009-lowlatency x86_64
  ApportVersion: 2.28.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/seq:        jmr        2017 F.... pipewire
   /dev/snd/controlC0:  jmr        2017 F.... pipewire
                        jmr        2022 F.... wireplumber
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Feb 22 10:08:40 2025
  InstallationDate: Installed on 2025-02-20 (2 days ago)
  InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 (20240827.1)
  MachineType: HUAWEI NBLB-WAX9N
  ProcEnviron:
   LANG=es_ES.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   XDG_RUNTIME_DIR=<set>
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  Symptom: audio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/17/2023
  dmi.bios.release: 1.45
  dmi.bios.vendor: HUAWEI
  dmi.bios.version: 1.45
  dmi.board.asset.tag: NULL
  dmi.board.name: NBLB-WAX9N-PCB-B2
  dmi.board.vendor: HUAWEI
  dmi.board.version: M1020
  dmi.chassis.asset.tag: NULL
  dmi.chassis.type: 10
  dmi.chassis.vendor: HUAWEI
  dmi.chassis.version: M1020
  dmi.ec.firmware.release: 1.45
  dmi.modalias: dmi:bvnHUAWEI:bvr1.45:bd01/17/2023:br1.45:efr1.45:svnHUAWEI:pnNBLB-WAX9N:pvrM1020:rvnHUAWEI:rnNBLB-WAX9N-PCB-B2:rvrM1020:cvnHUAWEI:ct10:cvrM1020:skuC331:
  dmi.product.family: MateBook D
  dmi.product.name: NBLB-WAX9N
  dmi.product.sku: C331
  dmi.product.version: M1020
  dmi.sys.vendor: HUAWEI

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