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Message #03779
[Bug 2102709] Re: Gnome snapshots crashes on first sart when 2 cameras are connected
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect BUGNUMBER
When reporting bugs in the future please use apport by using 'ubuntu-
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to generate one.
For reference, I am not seeing any crash on questing with two webcams
over USB,
Bus 002 Device 002: ID 1532:0e05 Razer USA, Ltd Razer Kiyo Pro
Bus 007 Device 004: ID 046d:085b Logitech, Inc. Logitech Webcam C925e
I can switch between them as expected.
** Changed in: gst-plugins-good1.0 (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/2102709
Title:
Gnome snapshots crashes on first sart when 2 cameras are connected
Status in gst-plugins-good1.0 package in Ubuntu:
Incomplete
Bug description:
Hello
I'm using a dell laptop with an integrated webcam, with the last version of linux Mint cinnamon.
For my work (teacher), I also plug-in an other camera to display documents on video-projector in class (HUE HD camera).
When I start Snapshot with the second camera plugged-in, it systematically crashes (see system trace bellow).
However, if I restart it right after the crash, it perfectly works.
At first I reported the bug here : https://gitlab.gnome.org/GNOME/snapshot/-/issues/275
But as it does not happen when using the flatpack version of the app, they think it is a distro issue. So they advised me to come here to report.
I hope you have enough info to analyze the issue.
Thanks !
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