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[Bug 2117695] [NEW] No sound on Infinix INBook X2 Slim (ES8336 - sof-essx8336)

To: debcrafters-packages@xxxxxxxxxxxxxxxxxxx
From: shushank <2117695@xxxxxxxxxxxxxxxxxx>
Date: Wed, 23 Jul 2025 09:46:58 -0000
Reply-to: Bug 2117695 <2117695@xxxxxxxxxxxxxxxxxx>
Sender: noreply@xxxxxxxxxxxxx
Public bug reported:

On Ubuntu 22.04 / 24.04 with kernel 6.x, my Infinix INBook X2 Slim
(Intel Tiger Lake) shows the audio device (sof-essx8336), but internal
speaker output does not work. The fallback profile loads, but no sound
is produced. It only works on older kernels (like 5.15) or with certain
PulseAudio setups. Please fix ES8336 compatibility.

ProblemType: Bug
DistroRelease: Ubuntu 25.04
Package: alsa-base 1.0.25+dfsg-0ubuntu8
ProcVersionSignature: Ubuntu 6.14.0-24.24-generic 6.14.6
Uname: Linux 6.14.0-24-generic x86_64
ApportVersion: 2.32.0-0ubuntu5.3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  shushank   2226 F.... wireplumber
 /dev/snd/seq:        shushank   2221 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Jul 23 15:14:18 2025
InstallationDate: Installed on 2025-07-21 (2 days ago)
InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3)
MachineType: Infinix INBOOK X2 SLIM
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
SourcePackage: alsa-driver
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/15/2023
dmi.bios.release: 5.19
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: TGL_TG325_200B_IN_V5.1.27
dmi.board.asset.tag: Default string
dmi.board.name: EM_TG325_200B_V1.0
dmi.board.vendor: Infinix
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.ec.firmware.release: 0.23
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrTGL_TG325_200B_IN_V5.1.27:bd03/15/2023:br5.19:efr0.23:svnInfinix:pnINBOOKX2SLIM:pvrDefaultstring:rvnInfinix:rnEM_TG325_200B_V1.0:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:skuDEFAULT:
dmi.product.family: Laptop
dmi.product.name: INBOOK X2 SLIM
dmi.product.sku: DEFAULT
dmi.product.version: Default string
dmi.sys.vendor: Infinix

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug plucky wayland-session

-- 
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https://bugs.launchpad.net/bugs/2117695

Title:
  No sound on Infinix INBook X2 Slim (ES8336 - sof-essx8336)

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  On Ubuntu 22.04 / 24.04 with kernel 6.x, my Infinix INBook X2 Slim
  (Intel Tiger Lake) shows the audio device (sof-essx8336), but internal
  speaker output does not work. The fallback profile loads, but no sound
  is produced. It only works on older kernels (like 5.15) or with
  certain PulseAudio setups. Please fix ES8336 compatibility.

  ProblemType: Bug
  DistroRelease: Ubuntu 25.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu8
  ProcVersionSignature: Ubuntu 6.14.0-24.24-generic 6.14.6
  Uname: Linux 6.14.0-24-generic x86_64
  ApportVersion: 2.32.0-0ubuntu5.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  shushank   2226 F.... wireplumber
   /dev/snd/seq:        shushank   2221 F.... pipewire
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jul 23 15:14:18 2025
  InstallationDate: Installed on 2025-07-21 (2 days ago)
  InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3)
  MachineType: Infinix INBOOK X2 SLIM
  PackageArchitecture: all
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  SourcePackage: alsa-driver
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/15/2023
  dmi.bios.release: 5.19
  dmi.bios.vendor: American Megatrends International, LLC.
  dmi.bios.version: TGL_TG325_200B_IN_V5.1.27
  dmi.board.asset.tag: Default string
  dmi.board.name: EM_TG325_200B_V1.0
  dmi.board.vendor: Infinix
  dmi.board.version: Default string
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 10
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.ec.firmware.release: 0.23
  dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrTGL_TG325_200B_IN_V5.1.27:bd03/15/2023:br5.19:efr0.23:svnInfinix:pnINBOOKX2SLIM:pvrDefaultstring:rvnInfinix:rnEM_TG325_200B_V1.0:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:skuDEFAULT:
  dmi.product.family: Laptop
  dmi.product.name: INBOOK X2 SLIM
  dmi.product.sku: DEFAULT
  dmi.product.version: Default string
  dmi.sys.vendor: Infinix

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