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[Bug 2119008] [NEW] touchpad doesn't work

 

Public bug reported:

touchpad doesn't work well, I can click but I cannot move the cursor

evtest detect touching the touchpad and show its X and Y axis.
and libinput list-device shows the touchpad device, but libinput debug-event doesn't show any event related to the touchpad.
I tried add /etc/udev/rules.d/99-touchpad.rules with the output form udevadm but it doesn't work as well.

ProblemType: Bug
DistroRelease: Ubuntu 25.04
Package: xserver-xorg-input-libinput 1.5.0-1
ProcVersionSignature: Ubuntu 6.14.0-27.27-generic 6.14.6
Uname: Linux 6.14.0-27-generic x86_64
ApportVersion: 2.32.0-0ubuntu5.3
Architecture: amd64
BootLog: Error: [Errno 13] 許可がありません: '/var/log/boot.log'
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Jul 29 22:05:24 2025
DistUpgraded: Fresh install
DistroCodename: plucky
DistroVariant: ubuntu
InstallationDate: Installed on 2025-07-28 (1 days ago)
InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3)
MachineType: Dell Inc. Dell 14 Premium DA14250
ProcEnviron:
 LANG=ja_JP.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-27-generic root=UUID=9d6bf906-f2f0-4d3c-bce4-ad5d22d0219f ro quiet splash i8042.nomux=1 crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M vt.handoff=7
SourcePackage: xserver-xorg-input-libinput
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/16/2025
dmi.bios.release: 1.1
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.3
dmi.board.name: 0M0GVJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.ec.firmware.release: 1.1
dmi.modalias: dmi:bvnDellInc.:bvr1.1.3:bd06/16/2025:br1.1:efr1.1:svnDellInc.:pnDell14PremiumDA14250:pvr:rvnDellInc.:rn0M0GVJ:rvrA00:cvnDellInc.:ct10:cvr:sku0CE5:
dmi.product.family: Dell Laptops
dmi.product.name: Dell 14 Premium DA14250
dmi.product.sku: 0CE5
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.124-2
version.libgl1-mesa-dri: libgl1-mesa-dri 25.0.7-0ubuntu0.25.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.16-1ubuntu1.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.18-1

** Affects: xserver-xorg-input-libinput (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug plucky ubuntu wayland-session

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in Ubuntu.
https://bugs.launchpad.net/bugs/2119008

Title:
  touchpad doesn't work

Status in xserver-xorg-input-libinput package in Ubuntu:
  New

Bug description:
  touchpad doesn't work well, I can click but I cannot move the cursor

  evtest detect touching the touchpad and show its X and Y axis.
  and libinput list-device shows the touchpad device, but libinput debug-event doesn't show any event related to the touchpad.
  I tried add /etc/udev/rules.d/99-touchpad.rules with the output form udevadm but it doesn't work as well.

  ProblemType: Bug
  DistroRelease: Ubuntu 25.04
  Package: xserver-xorg-input-libinput 1.5.0-1
  ProcVersionSignature: Ubuntu 6.14.0-27.27-generic 6.14.6
  Uname: Linux 6.14.0-27-generic x86_64
  ApportVersion: 2.32.0-0ubuntu5.3
  Architecture: amd64
  BootLog: Error: [Errno 13] 許可がありません: '/var/log/boot.log'
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Jul 29 22:05:24 2025
  DistUpgraded: Fresh install
  DistroCodename: plucky
  DistroVariant: ubuntu
  InstallationDate: Installed on 2025-07-28 (1 days ago)
  InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3)
  MachineType: Dell Inc. Dell 14 Premium DA14250
  ProcEnviron:
   LANG=ja_JP.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-27-generic root=UUID=9d6bf906-f2f0-4d3c-bce4-ad5d22d0219f ro quiet splash i8042.nomux=1 crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M vt.handoff=7
  SourcePackage: xserver-xorg-input-libinput
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/16/2025
  dmi.bios.release: 1.1
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.1.3
  dmi.board.name: 0M0GVJ
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.ec.firmware.release: 1.1
  dmi.modalias: dmi:bvnDellInc.:bvr1.1.3:bd06/16/2025:br1.1:efr1.1:svnDellInc.:pnDell14PremiumDA14250:pvr:rvnDellInc.:rn0M0GVJ:rvrA00:cvnDellInc.:ct10:cvr:sku0CE5:
  dmi.product.family: Dell Laptops
  dmi.product.name: Dell 14 Premium DA14250
  dmi.product.sku: 0CE5
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.124-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 25.0.7-0ubuntu0.25.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core 2:21.1.16-1ubuntu1.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.18-1

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