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Message #05091
[Bug 2119684] Re: Nautilus crashes with "Segmentation fault" when pressing arrow keys in empty directory on Ubuntu 24.04
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: nautilus (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/2119684
Title:
Nautilus crashes with "Segmentation fault" when pressing arrow keys in
empty directory on Ubuntu 24.04
Status in nautilus package in Ubuntu:
Triaged
Bug description:
**Description:**
When using Nautilus (Files) on Ubuntu 24.04, opening an empty directory and pressing any arrow key causes Nautilus to immediately crash and exit with a "Segmentation fault" error.
**Steps to Reproduce:**
1. Open Nautilus.
2. Navigate to any empty directory.
3. Press any arrow key (Up, Down, Left, or Right) on the keyboard.
4. Observe that Nautilus crashes and closes abruptly.
**Expected Behavior:**
Nautilus should not crash. Pressing arrow keys in an empty directory should either do nothing or move focus according to standard navigation behavior.
**Actual Behavior:**
Nautilus closes immediately, and running it from the terminal shows the following error message: Segmentation fault
**Environment:**
* OS: Ubuntu 24.04.3 LTS
* Tested under:Wayland
**Additional Notes:**
* This issue only occurs when the directory is completely empty (contains no files or subfolders).
* The crash is consistent and reproducible every time.
* Running Nautilus in terminal mode confirms a segmentation fault occurs right after the arrow key input.
* This bug appears to have started after the fix for https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/2066062 was applied. It’s possible that the changes introduced in that patch introduced a regression when handling keyboard navigation in empty directories.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: nautilus 1:46.4-0ubuntu0.1
ProcVersionSignature: User Name 6.14.0-27.27~24.04.1-generic 6.14.6
Uname: Linux 6.14.0-27-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 6 17:21:07 2025
GsettingsChanges:
b'org.gnome.nautilus.list-view' b'default-zoom-level' b"'small'"
b'org.gnome.nautilus.preferences' b'default-folder-viewer' b"'list-view'"
b'org.gnome.nautilus.preferences' b'fts-enabled' b'false'
b'org.gnome.nautilus.preferences' b'migrated-gtk-settings' b'true'
b'org.gnome.nautilus.window-state' b'initial-size' b'(889, 550)'
InstallationDate: Installed on 2025-08-06 (0 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
SourcePackage: nautilus
UpgradeStatus: No upgrade log present (probably fresh install)
usr_lib_nautilus:
file-roller 44.3-0ubuntu1
nautilus-extension-gnome-terminal 3.52.0-1ubuntu2
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References