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[Bug 2109874] Re: No sound on Dell 16 Plus 2-in-1

To: debcrafters-packages@xxxxxxxxxxxxxxxxxxx
From: Launchpad Bug Tracker <2109874@xxxxxxxxxxxxxxxxxx>
Date: Sun, 10 Aug 2025 21:41:38 -0000
Reply-to: Bug 2109874 <2109874@xxxxxxxxxxxxxxxxxx>
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Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: alsa-driver (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/2109874

Title:
  No sound on Dell 16 Plus 2-in-1

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  No application can play sound, and attempting to change the volume
  displays "Dummy Output" in the popup. This is a fresh install on a new
  machine I just bought.

  ProblemType: Bug
  DistroRelease: Ubuntu 25.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu8
  ProcVersionSignature: Ubuntu 6.14.0-15.15-generic 6.14.0
  Uname: Linux 6.14.0-15-generic x86_64
  ApportVersion: 2.32.0-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  isaac      8220 F.... wireplumber
   /dev/snd/seq:        isaac      8208 F.... pipewire
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Fri May  2 17:00:04 2025
  InstallationDate: Installed on 2025-05-02 (0 days ago)
  InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3)
  MachineType: Dell Inc. Dell 16 Plus 2-in-1 DB06250
  PackageArchitecture: all
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   XDG_RUNTIME_DIR=<set>
  SourcePackage: alsa-driver
  Symptom: audio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/08/2025
  dmi.bios.release: 1.1
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.1.0
  dmi.board.name: 082KWP
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.ec.firmware.release: 1.0
  dmi.modalias: dmi:bvnDellInc.:bvr1.1.0:bd01/08/2025:br1.1:efr1.0:svnDellInc.:pnDell16Plus2-in-1DB06250:pvr:rvnDellInc.:rn082KWP:rvrA00:cvnDellInc.:ct10:cvr:sku0D2E:
  dmi.product.family: Dell Laptops
  dmi.product.name: Dell 16 Plus 2-in-1 DB06250
  dmi.product.sku: 0D2E
  dmi.sys.vendor: Dell Inc.

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