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[Bug 2120320] [NEW] nuatilus and subsequent full desktop crash back to login screen

 

Public bug reported:

Right Click on a folder that contains at least one very large file and
several smaller ones. Example, star-citizen LIVE folder that contains
all the game files and a 128GB .p4k file.

Select Copy

Right Click Paste it back into the same level. Basically making a
duplicate folder with all its contents.

Rename the new folder to something else, right after it appears.


The issue happens about 3-5mins later, a series of error messages that
come up stating it couldn't find the folder that used to be named
LIVE(Copy) before I renamed it. Nautilus then crashes when trying to
deal with the error messages and then main monitor goes blank with
secondary monitor displaying what looked like the ubuntu loading screen.
Shortly after I'm back at the login screen on main monitor.

While the copy process was being done I was also in chrome clicking
around various websites, not sure if that had anything to do with the
crash but figured I'd mention it anyways.

TLDR: CTD Then ends up at login menu when attempting to copy paste a
folder, and renaming it before it's finished copying all files over.


Description:	Ubuntu Questing Quokka (development branch)
Release:	25.10

nautilus:
  Installed: 1:49~alpha-0ubuntu2
  Candidate: 1:49~alpha-0ubuntu2
  Version table:
 *** 1:49~alpha-0ubuntu2 500
        500 http://us.archive.ubuntu.com/ubuntu questing/main amd64 Packages
        100 /var/lib/dpkg/status

I would've included a video showing the bug in action but the full crash
back to login screen prevents this from working as the clip is never
saved.


A possible fix could entail not displaying the LIVE(Copy) folder in nautilus but instead a temporary icon that signifies that something is still in progress. Like a new type of folder/file icon that is a Loading symbol. And then give it a different context menu that contains options like cancel.

ProblemType: Bug
DistroRelease: Ubuntu 25.10
Package: nautilus 1:49~alpha-0ubuntu2
ProcVersionSignature: Ubuntu 6.15.0-4.4-generic 6.15.0
Uname: Linux 6.15.0-4-generic x86_64
ApportVersion: 2.33.1-0ubuntu1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Aug 11 10:46:37 2025
GsettingsChanges:
 b'org.gnome.nautilus.preferences' b'migrated-gtk-settings' b'true'
 b'org.gnome.nautilus.window-state' b'initial-size' b'(971, 606)'
InstallationDate: Installed on 2025-08-04 (8 days ago)
InstallationMedia: Ubuntu 25.10 "Questing Quokka" - Daily amd64 (20250713)
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: nautilus
UpgradeStatus: No upgrade log present (probably fresh install)
usr_lib_nautilus: papers 48.0-1ubuntu1

** Affects: nautilus (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug questing wayland-session

-- 
You received this bug notification because you are a member of
Debcrafters packages, which is subscribed to nautilus in Ubuntu.
https://bugs.launchpad.net/bugs/2120320

Title:
  nuatilus and subsequent full desktop crash back to login screen

Status in nautilus package in Ubuntu:
  New

Bug description:
  Right Click on a folder that contains at least one very large file and
  several smaller ones. Example, star-citizen LIVE folder that contains
  all the game files and a 128GB .p4k file.

  Select Copy

  Right Click Paste it back into the same level. Basically making a
  duplicate folder with all its contents.

  Rename the new folder to something else, right after it appears.


  The issue happens about 3-5mins later, a series of error messages that
  come up stating it couldn't find the folder that used to be named
  LIVE(Copy) before I renamed it. Nautilus then crashes when trying to
  deal with the error messages and then main monitor goes blank with
  secondary monitor displaying what looked like the ubuntu loading
  screen. Shortly after I'm back at the login screen on main monitor.

  While the copy process was being done I was also in chrome clicking
  around various websites, not sure if that had anything to do with the
  crash but figured I'd mention it anyways.

  TLDR: CTD Then ends up at login menu when attempting to copy paste a
  folder, and renaming it before it's finished copying all files over.


  Description:	Ubuntu Questing Quokka (development branch)
  Release:	25.10

  nautilus:
    Installed: 1:49~alpha-0ubuntu2
    Candidate: 1:49~alpha-0ubuntu2
    Version table:
   *** 1:49~alpha-0ubuntu2 500
          500 http://us.archive.ubuntu.com/ubuntu questing/main amd64 Packages
          100 /var/lib/dpkg/status

  I would've included a video showing the bug in action but the full
  crash back to login screen prevents this from working as the clip is
  never saved.

  
  A possible fix could entail not displaying the LIVE(Copy) folder in nautilus but instead a temporary icon that signifies that something is still in progress. Like a new type of folder/file icon that is a Loading symbol. And then give it a different context menu that contains options like cancel.

  ProblemType: Bug
  DistroRelease: Ubuntu 25.10
  Package: nautilus 1:49~alpha-0ubuntu2
  ProcVersionSignature: Ubuntu 6.15.0-4.4-generic 6.15.0
  Uname: Linux 6.15.0-4-generic x86_64
  ApportVersion: 2.33.1-0ubuntu1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Aug 11 10:46:37 2025
  GsettingsChanges:
   b'org.gnome.nautilus.preferences' b'migrated-gtk-settings' b'true'
   b'org.gnome.nautilus.window-state' b'initial-size' b'(971, 606)'
  InstallationDate: Installed on 2025-08-04 (8 days ago)
  InstallationMedia: Ubuntu 25.10 "Questing Quokka" - Daily amd64 (20250713)
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  SourcePackage: nautilus
  UpgradeStatus: No upgrade log present (probably fresh install)
  usr_lib_nautilus: papers 48.0-1ubuntu1

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