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Message #05307
[Bug 2120457] [NEW] browsers are crashing because of mesa update on my system
Public bug reported:
browsers are crashing because of mesa update on my system where its youtube or any other website cannot steam clutter comes in sound and video in my both browser its coming this issue firefox is installed via snap and brave via apt both have enabled hardware acceleration please help asap
before the update everythin was wroking fine well it only occuring in browser everything else lets say local video playing is fine so its not a headphone issue i can give you log of the system this is the log :-
Start-Date: 2025-08-09 17:33:53
Commandline: apt upgrade
Requested-By: hussaintahir (1000)
Upgrade: libglx-mesa0:amd64 (24.2.8-1ubuntu1~24.04.1, 25.0.7-0ubuntu0.24.04.1), python3-distupgrade:amd64 (1:24.04.26, 1:24.04.27), language-pack-en-base:amd64 (1:24.04+20250130, 1:24.04+20250724), libgtk-4-common:amd64 (4.14.5+ds-0ubuntu0.1, 4.14.5+ds-0ubuntu0.4), brave-keyring:amd64 (1.18, 1.19), libgbm1:amd64 (24.2.8-1ubuntu1~24.04.1, 25.0.7-0ubuntu0.24.04.1), ubuntu-drivers-common:amd64 (1:0.9.7.6ubuntu3.1, 1:0.9.7.6ubuntu3.2), ubuntu-release-upgrader-gtk:amd64 (1:24.04.26, 1:24.04.27), mesa-libgallium:amd64 (24.2.8-1ubuntu1~24.04.1, 25.0.7-0ubuntu0.24.04.1), language-pack-en:amd64 (1:24.04+20250130, 1:24.04+20250724), language-pack-gnome-en-base:amd64 (1:24.04+20250130, 1:24.04+20250724), libxatracker2:amd64 (24.2.8-1ubuntu1~24.04.1, 25.0.7-0ubuntu0.24.04.1), gir1.2-gtk-4.0:amd64 (4.14.5+ds-0ubuntu0.1, 4.14.5+ds-0ubuntu0.4), python-apt-common:amd64 (2.7.7ubuntu4, 2.7.7ubuntu5), mesa-va-drivers:amd64 (24.2.8-1ubuntu1~24.04.1, 25.0.7-0ubuntu0.24.04.1), libgl1-mesa-dri:amd64 (24.2.8-1ubuntu1~24.04.1, 25.0.7-0ubuntu0.24.04.1), mesa-vulkan-drivers:amd64 (24.2.8-1ubuntu1~24.04.1, 25.0.7-0ubuntu0.24.04.1), base-files:amd64 (13ubuntu10.2, 13ubuntu10.3), python3-apt:amd64 (2.7.7ubuntu4, 2.7.7ubuntu5), snapd:amd64 (2.67.1+24.04, 2.68.5+ubuntu24.04.1), linux-firmware:amd64 (20240318.git3b128b60-0ubuntu2.14, 20240318.git3b128b60-0ubuntu2.15), brave-browser:amd64 (1.80.125, 1.81.131), libgtk-4-1:amd64 (4.14.5+ds-0ubuntu0.1, 4.14.5+ds-0ubuntu0.4), language-pack-gnome-en:amd64 (1:24.04+20250130, 1:24.04+20250724), libegl-mesa0:amd64 (24.2.8-1ubuntu1~24.04.1, 25.0.7-0ubuntu0.24.04.1), libgtk-4-bin:amd64 (4.14.5+ds-0ubuntu0.1, 4.14.5+ds-0ubuntu0.4), ubuntu-release-upgrader-core:amd64 (1:24.04.26, 1:24.04.27), libgtk-4-media-gstreamer:amd64 (4.14.5+ds-0ubuntu0.1, 4.14.5+ds-0ubuntu0.4), mesa-vdpau-drivers:amd64 (24.2.8-1ubuntu1~24.04.1, 25.0.7-0ubuntu0.24.04.1)
End-Date: 2025-08-09 17:34:59
Start-Date: 2025-08-09 17:35:16
Commandline: apt autoremove
Requested-By: hussaintahir (1000)
Remove: libgl1-amber-dri:amd64 (21.3.9-0ubuntu2), libglapi-mesa:amd64 (24.2.8-1ubuntu1~24.04.1)
End-Date: 2025-08-09 17:35:17
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: libglx-mesa0 25.0.7-0ubuntu0.24.04.1
ProcVersionSignature: Ubuntu 6.14.0-27.27~24.04.1-generic 6.14.6
Uname: Linux 6.14.0-27-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Aug 12 19:29:04 2025
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Barcelo [1002:15e7] (rev c5) (prog-if 00 [VGA controller])
Subsystem: Lenovo Barcelo [17aa:380a]
InstallationDate: Installed on 2025-03-24 (141 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
MachineType: LENOVO 21KK
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-27-generic root=UUID=83a9c765-d161-49a7-b311-e98853bbc85b ro quiet splash vt.handoff=7
SourcePackage: mesa
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/27/2024
dmi.bios.release: 1.30
dmi.bios.vendor: LENOVO
dmi.bios.version: MNCN30WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0T76485 WIN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: ThinkBook 16 G6 ABP
dmi.ec.firmware.release: 1.28
dmi.modalias: dmi:bvnLENOVO:bvrMNCN30WW:bd06/27/2024:br1.30:efr1.28:svnLENOVO:pn21KK:pvrThinkBook16G6ABP:rvnLENOVO:rnLNVNB161216:rvrSDK0T76485WIN:cvnLENOVO:ct10:cvrThinkBook16G6ABP:skuLENOVO_MT_21KK_BU_idea_FM_ThinkBook16G6ABP:
dmi.product.family: ThinkBook 16 G6 ABP
dmi.product.name: 21KK
dmi.product.sku: LENOVO_MT_21KK_BU_idea_FM_ThinkBook 16 G6 ABP
dmi.product.version: ThinkBook 16 G6 ABP
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.122-1~ubuntu0.24.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 25.0.7-0ubuntu0.24.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1
** Affects: mesa (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble ubuntu wayland-session
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https://bugs.launchpad.net/bugs/2120457
Title:
browsers are crashing because of mesa update on my system
Status in mesa package in Ubuntu:
New
Bug description:
browsers are crashing because of mesa update on my system where its youtube or any other website cannot steam clutter comes in sound and video in my both browser its coming this issue firefox is installed via snap and brave via apt both have enabled hardware acceleration please help asap
before the update everythin was wroking fine well it only occuring in browser everything else lets say local video playing is fine so its not a headphone issue i can give you log of the system this is the log :-
Start-Date: 2025-08-09 17:33:53
Commandline: apt upgrade
Requested-By: hussaintahir (1000)
Upgrade: libglx-mesa0:amd64 (24.2.8-1ubuntu1~24.04.1, 25.0.7-0ubuntu0.24.04.1), python3-distupgrade:amd64 (1:24.04.26, 1:24.04.27), language-pack-en-base:amd64 (1:24.04+20250130, 1:24.04+20250724), libgtk-4-common:amd64 (4.14.5+ds-0ubuntu0.1, 4.14.5+ds-0ubuntu0.4), brave-keyring:amd64 (1.18, 1.19), libgbm1:amd64 (24.2.8-1ubuntu1~24.04.1, 25.0.7-0ubuntu0.24.04.1), ubuntu-drivers-common:amd64 (1:0.9.7.6ubuntu3.1, 1:0.9.7.6ubuntu3.2), ubuntu-release-upgrader-gtk:amd64 (1:24.04.26, 1:24.04.27), mesa-libgallium:amd64 (24.2.8-1ubuntu1~24.04.1, 25.0.7-0ubuntu0.24.04.1), language-pack-en:amd64 (1:24.04+20250130, 1:24.04+20250724), language-pack-gnome-en-base:amd64 (1:24.04+20250130, 1:24.04+20250724), libxatracker2:amd64 (24.2.8-1ubuntu1~24.04.1, 25.0.7-0ubuntu0.24.04.1), gir1.2-gtk-4.0:amd64 (4.14.5+ds-0ubuntu0.1, 4.14.5+ds-0ubuntu0.4), python-apt-common:amd64 (2.7.7ubuntu4, 2.7.7ubuntu5), mesa-va-drivers:amd64 (24.2.8-1ubuntu1~24.04.1, 25.0.7-0ubuntu0.24.04.1), libgl1-mesa-dri:amd64 (24.2.8-1ubuntu1~24.04.1, 25.0.7-0ubuntu0.24.04.1), mesa-vulkan-drivers:amd64 (24.2.8-1ubuntu1~24.04.1, 25.0.7-0ubuntu0.24.04.1), base-files:amd64 (13ubuntu10.2, 13ubuntu10.3), python3-apt:amd64 (2.7.7ubuntu4, 2.7.7ubuntu5), snapd:amd64 (2.67.1+24.04, 2.68.5+ubuntu24.04.1), linux-firmware:amd64 (20240318.git3b128b60-0ubuntu2.14, 20240318.git3b128b60-0ubuntu2.15), brave-browser:amd64 (1.80.125, 1.81.131), libgtk-4-1:amd64 (4.14.5+ds-0ubuntu0.1, 4.14.5+ds-0ubuntu0.4), language-pack-gnome-en:amd64 (1:24.04+20250130, 1:24.04+20250724), libegl-mesa0:amd64 (24.2.8-1ubuntu1~24.04.1, 25.0.7-0ubuntu0.24.04.1), libgtk-4-bin:amd64 (4.14.5+ds-0ubuntu0.1, 4.14.5+ds-0ubuntu0.4), ubuntu-release-upgrader-core:amd64 (1:24.04.26, 1:24.04.27), libgtk-4-media-gstreamer:amd64 (4.14.5+ds-0ubuntu0.1, 4.14.5+ds-0ubuntu0.4), mesa-vdpau-drivers:amd64 (24.2.8-1ubuntu1~24.04.1, 25.0.7-0ubuntu0.24.04.1)
End-Date: 2025-08-09 17:34:59
Start-Date: 2025-08-09 17:35:16
Commandline: apt autoremove
Requested-By: hussaintahir (1000)
Remove: libgl1-amber-dri:amd64 (21.3.9-0ubuntu2), libglapi-mesa:amd64 (24.2.8-1ubuntu1~24.04.1)
End-Date: 2025-08-09 17:35:17
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: libglx-mesa0 25.0.7-0ubuntu0.24.04.1
ProcVersionSignature: Ubuntu 6.14.0-27.27~24.04.1-generic 6.14.6
Uname: Linux 6.14.0-27-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Aug 12 19:29:04 2025
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Barcelo [1002:15e7] (rev c5) (prog-if 00 [VGA controller])
Subsystem: Lenovo Barcelo [17aa:380a]
InstallationDate: Installed on 2025-03-24 (141 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
MachineType: LENOVO 21KK
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-27-generic root=UUID=83a9c765-d161-49a7-b311-e98853bbc85b ro quiet splash vt.handoff=7
SourcePackage: mesa
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/27/2024
dmi.bios.release: 1.30
dmi.bios.vendor: LENOVO
dmi.bios.version: MNCN30WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0T76485 WIN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: ThinkBook 16 G6 ABP
dmi.ec.firmware.release: 1.28
dmi.modalias: dmi:bvnLENOVO:bvrMNCN30WW:bd06/27/2024:br1.30:efr1.28:svnLENOVO:pn21KK:pvrThinkBook16G6ABP:rvnLENOVO:rnLNVNB161216:rvrSDK0T76485WIN:cvnLENOVO:ct10:cvrThinkBook16G6ABP:skuLENOVO_MT_21KK_BU_idea_FM_ThinkBook16G6ABP:
dmi.product.family: ThinkBook 16 G6 ABP
dmi.product.name: 21KK
dmi.product.sku: LENOVO_MT_21KK_BU_idea_FM_ThinkBook 16 G6 ABP
dmi.product.version: ThinkBook 16 G6 ABP
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.122-1~ubuntu0.24.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 25.0.7-0ubuntu0.24.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1
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