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[Bug 2040068] Re: Can't connect my Synology NAS from Ubuntu 22.04

 

Hi, Raphaël, can you describe how you (try to) access the NAS? Do you
use a command line tool or nautilus? What steps do you do?

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https://bugs.launchpad.net/bugs/2040068

Title:
  Can't connect my Synology NAS from Ubuntu 22.04

Status in gvfs package in Ubuntu:
  New

Bug description:
  I purchased a Synology DS723+ NAS (under DSM 7.2-64570).
  I access it without any problem from a Huawei MateBook 14s running Ubuntu 22.04.

  I can't do it, however, from an Acer Swift 5 also running Ubuntu 22.04.
  Seen from this PC, I get the following message:
  "Unable to access location
  Failed to get list of shares from server: Invalid argument."

  When I look at my NAS log, the connection attempt gives the following message:
  "Host [192.168.1.22] failed to connect via [SMB] due to [SMB1 not permitted]."

  While the message obtained after a successful connection with the other PC is the following:
  "User [xxx] from [xxx(192.168.1.36)] via [CIFS(SMB3)] accessed shared folder [Photos]."

  I tried to compare the differences between the 2 PCs running Ubuntu 22.04 without success.
  Samba was not initially installed on the Acer Swift 5 initially, but the installation did not correct the problem.
  After reading different posts, I understand that the SMB1 connection is disabled by default since Ubuntu 20.04: I therefore do not understand why the Acer Swift 5 seems to connect like that.

  And when I run "journalctl -f" on my Acer and then try to connect to the NAS, here is what I get:
  oct. 09 21:56:32 xxx gvfsd[9205]: smbXcli_negprot_smb1_done: No compatible protocol selected by server.
  oct. 09 21:56:47 xxx gvfsd[9205]: smbXcli_negprot_smb1_done: No compatible protocol selected by server.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: gvfs 1.48.2-0ubuntu1
  ProcVersionSignature: Ubuntu 5.15.0-86.96-generic 5.15.122
  Uname: Linux 5.15.0-86-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.5
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Oct 21 18:06:52 2023
  InstallationDate: Installed on 2020-02-21 (1337 days ago)
  InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  SourcePackage: gvfs
  UpgradeStatus: Upgraded to jammy on 2022-09-04 (412 days ago)

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