desktop-packages team mailing list archive

[Paul Stewart <paulbrianstewart@xxxxxxxxx>]

Amendment:

The only way I could get my account to work was to completely delete the
account, reboot and set up the account from scratch again.

Thank you.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/829015

Title:
  Thunderbird "Login Failed" dialogue loop

Status in “thunderbird” package in Ubuntu:
  New

Bug description:
  I set up thunderbird to be my mail client on my work computer.
  It has been working without issue

  My network administrator made me change my network password, which I
  have done.

  1. I open thunderbird, and it downloads my incoming mail from our company mail, no problem.
  2. It displays a dialogue box saying "Login to <servername> failed." 
  3. I click the "Enter New Password" button. 

  Expected behavior = Login text box appears
  Actual behavior  = The "Login Failed" dialogue box just keeps refreshing and appearing on the screen

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: thunderbird 3.1.11+build2+nobinonly-0ubuntu0.11.04.1
  ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7
  Uname: Linux 2.6.38-10-generic x86_64
  Architecture: amd64
  Date: Thu Aug 18 12:50:12 2011
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  ProcEnviron:
   LANGUAGE=en_US:en
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: thunderbird
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/829015/+subscriptions