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[Bug 745836] Re: soffice.bin crashed with SIGSEGV in cppu::throwException()

 

In an attempt to work around this OOo crash problem I maxed out my
system's RAM so it no longer needs swap memory.  I have had no further
crashes regardless of how long documents and spread sheets are left
open.  I believe that this is strong evidence that the failure is caused
once data is moved from RAM to swap memory space.  I did do a rather
unscientific query to see if this problem exists on other distro's i.e.
SUSE, Fedora etc. but did not find a similar bug report which leads me
to believe that this issue is Ubuntu specific.

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https://bugs.launchpad.net/bugs/745836

Title:
  soffice.bin crashed with SIGSEGV in cppu::throwException()

Status in LibreOffice Productivity Suite:
  New
Status in “libreoffice” package in Ubuntu:
  Triaged
Status in “openoffice.org” package in Ubuntu:
  New

Bug description:
  Binary package hint: libreoffice

  1) lsb_release -rd
  Description:	Ubuntu 11.04
  Release:	11.04

  2) apt-cache policy libreoffice-calc
  libreoffice-calc:
    Installed: 1:3.3.3-1ubuntu2
    Candidate: 1:3.3.3-1ubuntu2
    Version table:
   *** 1:3.3.3-1ubuntu2 0
          100 /var/lib/dpkg/status
       1:3.3.2-1ubuntu5 0
          500 http://us.archive.ubuntu.com/ubuntu/ natty-updates/main i386 Packages
       1:3.3.2-1ubuntu4 0
          500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages

  apt-cache policy libreoffice-writer
  libreoffice-writer:
    Installed: 1:3.3.3-1ubuntu2
    Candidate: 1:3.3.3-1ubuntu2
    Version table:
   *** 1:3.3.3-1ubuntu2 0
          100 /var/lib/dpkg/status
       1:3.3.2-1ubuntu5 0
          500 http://us.archive.ubuntu.com/ubuntu/ natty-updates/main i386 Packages
       1:3.3.2-1ubuntu4 0
          500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages

  3) What is expected to happen in KDE Natty in a KDE session with the
  KDE integration active or GNOME is a Writer or Calc file untouched for
  a long period of time (ex. 1 hour+) is when one tries to edit it, the
  application does not crash.

  4) What happens instead is it crashes. Occurs with:

  + Intel drivers, Compiz not enabled, Writer open only bug 745836
  + binary ATI drivers, Compiz enabled, Calc open only bug 799047

  WORKAROUND: Use Gnumeric.

  apt-cache policy gnumeric
  gnumeric:
    Installed: 1.10.13-1ubuntu1
    Candidate: 1.10.13-1ubuntu1
    Version table:
   *** 1.10.13-1ubuntu1 0
          500 http://us.archive.ubuntu.com/ubuntu/ natty/universe i386 Packages
          100 /var/lib/dpkg/status

  ProblemType: Crash
  DistroRelease: Ubuntu 11.04
  Package: libreoffice-core 1:3.3.2-1ubuntu2
  ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
  Uname: Linux 2.6.38-7-generic i686
  Architecture: i386
  Date: Wed Mar 30 12:34:39 2011
  Disassembly: => 0x100000:	Cannot access memory at address 0x100000
  EcryptfsInUse: Yes
  ExecutablePath: /usr/lib/libreoffice/program/soffice.bin
  ProcCmdline: /usr/lib/libreoffice/program/soffice.bin -writer -splash-pipe=5
  ProcEnviron:
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SegvAnalysis:
   Segfault happened at: 0x100000:	Cannot access memory at address 0x100000
   PC (0x00100000) not located in a known VMA region (needed executable region)!
  SegvReason: executing unknown VMA
  Signal: 11
  SourcePackage: libreoffice
  StacktraceTop:
   ?? ()
   cppu::throwException(com::sun::star::uno::Any const&) () from /usr/lib/libreoffice/program/../basis-link/program/../ure-link/lib/libuno_cppuhelpergcc3.so.3
   ucbhelper::cancelCommandExecution(com::sun::star::ucb::IOErrorCode, com::sun::star::uno::Sequence<com::sun::star::uno::Any> const&, com::sun::star::uno::Reference<com::sun::star::ucb::XCommandEnvironment> const&, rtl::OUString const&, com::sun::star::uno::Reference<com::sun::star::ucb::XCommandProcessor> const&) () from /usr/lib/libreoffice/program/../basis-link/program/libucbhelper4gcc3.so
   ?? () from /usr/lib/libreoffice/program/../basis-link/program/libucpfile1.so
   ?? () from /usr/lib/libreoffice/program/../basis-link/program/libucpfile1.so
  Title: soffice.bin crashed with SIGSEGV in cppu::throwException()
  UpgradeStatus: Upgraded to natty on 2011-03-29 (0 days ago)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

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