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[Bug 635856] Re: Standard Linux/Gnome Document Viewer will not print .pdf files

 

[Expired for evince (Ubuntu) because there has been no activity for 60
days.]

** Changed in: evince (Ubuntu)
       Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/635856

Title:
  Standard Linux/Gnome Document Viewer will not print .pdf files

Status in “evince” package in Ubuntu:
  Expired

Bug description:
  Bug in "Document Viewer 2.30.3"

  Licence Details:
  Evince is free software; you can redistribute it and/or modify it under the terms of the GNU General Public Licence as published by the Free Software Foundation; either version 2 of the Licence, or (at your option) any later version.

  Evince is distributed in the hope that it will be useful, but WITHOUT
  ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or
  FITNESS FOR A PARTICULAR PURPOSE.  See the GNU General Public Licence
  for more details.

  You should have received a copy of the GNU General Public Licence
  along with Evince; if not, write to the Free Software Foundation,
  Inc., 59 Temple Place, Suite 330, Boston, MA  02111-1307  USA

  http://www.gnome.org/projects/evince

  OK the details:

  I have had trouble from the outset printing .pdf files as these always
  produced a few smudges on the paper. This is using the standard
  "Document Viewer" app. as above. I have now downloaded and installed
  Adobe Viewer and printing is fine. Also, printing from a terminal with
  the "lp" command works. I use a HP Laserjet P1005 printer, HPLIP
  printing services, all of which including my Ubuntu are up-to-date.
  The results of "hp-check -t" are below:

  ***************************************************************************************************************************************************************
  HP Linux Imaging and Printing System (ver. 3.9.2)
  Dependency/Version Check Utility ver. 14.3

  Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.

  Note: hp-check can be run in three modes:
  1. Compile-time check mode (-c or --compile): Use this mode before compiling the
  HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
  are installed to successfully compile HPLIP.                                    
  2. Run-time check mode (-r or --run): Use this mode to determine if a distro    
  supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball   
  has the proper dependencies installed to successfully run.                      
  3. Both compile- and run-time check mode (-b or --both) (Default): This mode    
  will check both of the above cases (both compile- and run-time dependencies).   

  Saving output in log file: hp-check.log

  Initializing. Please wait...
   
  ---------------
  | SYSTEM INFO |
  ---------------

  Basic system information:
  Linux vaio 2.6.32-24-generic #42-Ubuntu SMP Fri Aug 20 14:24:04 UTC 2010 i686 GNU/Linux

  Distribution:
  ubuntu 10.04

  Checking Python version...
  OK, version 2.6.5 installed

  Checking PyQt 4.x version...
  OK, version 4.7.2 installed.

  Checking for CUPS...
  Status: scheduler is running
  Version: 1.4.3
  error_log is set to level: warn

  Checking for dbus/python-dbus...
  dbus daemon is running.
  python-dbus version: 0.83.0

  
  ------------------------------------
  | COMPILE AND RUNTIME DEPENDENCIES |
  ------------------------------------

  note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
  note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

  Checking for dependency: CUPS - Common Unix Printing System...
  OK, found.

  Checking for dependency: CUPS devel- Common Unix Printing System development files...
  OK, found.

  Checking for dependency: CUPS image - CUPS image development files...
  OK, found.

  Checking for dependency: DBus - Message bus system...
  OK, found.

  Checking for dependency: gcc - GNU Project C and C++ Compiler...
  OK, found.

  Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
  OK, found.

  Checking for dependency: libcrypto - OpenSSL cryptographic library...
  OK, found.

  Checking for dependency: libjpeg - JPEG library...
  OK, found.

  Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
  OK, found.

  Checking for dependency: libpthread - POSIX threads library...
  OK, found.

  Checking for dependency: libtool - Library building support services...
  OK, found.

  Checking for dependency: libusb - USB library...
  OK, found.

  Checking for dependency: make - GNU make utility to maintain groups of programs...
  OK, found.

  Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
  OK, found.

  Checking for dependency: PolicyKit - Administrative policy framework...
  OK, found.

  Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
  OK, found.

  Checking for dependency: Python DBus - Python bindings for DBus...
  OK, found.

  Checking for dependency: Python devel - Python development files...
  OK, found.

  Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
  OK, found.

  Checking for dependency: Python XML libraries...
  OK, found.

  Checking for dependency: Python 2.3 or greater - Required for fax functionality...
  OK, found.

  Checking for dependency: Python 2.2 or greater - Python programming language...
  OK, found.

  Checking for dependency: Reportlab - PDF library for Python...
  OK, found.

  Checking for dependency: SANE - Scanning library...
  OK, found.

  Checking for dependency: SANE - Scanning library development files...
  OK, found.

  Checking for dependency: scanimage - Shell scanning program...
  OK, found.

  Checking for dependency: xsane - Graphical scanner frontend for SANE...
  OK, found.

  
  ----------------------
  | HPLIP INSTALLATION |
  ----------------------

  
  Currently installed HPLIP version...
  HPLIP 3.9.2 currently installed in '/usr/share/hplip'.

  Current contents of '/etc/hp/hplip.conf' file:
  # hplip.conf.  Generated from hplip.conf.in by configure.

  [hplip]
  version=3.9.2

  [dirs]
  home=/usr/share/hplip
  run=/var/run
  ppd=/usr/share/ppd/hplip/HP
  ppdbase=/usr/share/ppd/hplip
  doc=/usr/share/doc/hplip-3.9.2
  icon=/usr/share/applications
  cupsbackend=/usr/lib/cups/backend
  cupsfilter=/usr/lib/cups/filter
  drv=/usr/share/cups/drv/hp/

  # Following values are determined at configure time and cannot be changed.
  [configure]
  network-build=yes
  pp-build=no
  gui-build=yes
  scanner-build=yes
  fax-build=yes
  dbus-build=yes
  cups11-build=no
  doc-build=yes
  shadow-build=no
  foomatic-drv-install=yes
  foomatic-ppd-install=no
  foomatic-rip-hplip-install=no
  internal-tag=3.9.2.49
  restricted-build=no
  ui-toolkit=qt4
  qt3=no
  qt4=yes


  
  Current contents of '/var/lib/hp/hplip.state' file:
  # hplip.state - HPLIP runtime persistent variables. 

  [plugin]
  installed=0
  eula=0


  Current contents of '~/.hplip/hplip.conf' file:
  [last_used]
  printer_name = HP_LaserJet_P1005_2
  working_dir = .
  device_uri = "hp:/usb/HP_LaserJet_P1005?serial=BC05JQD"

  [commands]
  scan = /usr/bin/simple-scan %SANE_URI%

  [installation]
  version = 3.9.2.49
  date_time = 11/09/10 17:56:12

  [settings]
  systray_messages = 0
  systray_visible = 0

  [fax]
  email_address = 
  voice_phone = 

  [refresh]
  rate = 30
  enable = false
  type = 1

  [polling]
  enable = false
  device_list = 
  interval = 5


  --------------------------
  | DISCOVERED USB DEVICES |
  --------------------------

    Device URI                        Model            
    --------------------------------  -----------------
    hp:/usb/HP_LaserJet_P1005?serial  HP LaserJet P1005
    =BC05JQD                                           

  ---------------------------------
  | INSTALLED CUPS PRINTER QUEUES |
  ---------------------------------

   
  Hewlett-Packard-HP-LaserJet-P1005
  ---------------------------------
  Type: Printer
  Device URI: hp:/usb/HP_LaserJet_P1005?serial=BC05JQD
  PPD: /etc/cups/ppd/Hewlett-Packard-HP-LaserJet-P1005.ppd
  PPD Description: HP LaserJet P1005 Foomatic/foo2xqx (recommended)
  Printer status: printer Hewlett-Packard-HP-LaserJet-P1005 is idle.  enabled since Sat 11ready to print4:03 BST
  error: Required plug-in status: Not installed
  Communication status: Good

  
  ----------------------
  | SANE CONFIGURATION |
  ----------------------

  'hpaio' in '/etc/sane.d/dll.conf'...
  OK, found. SANE backend 'hpaio' is properly set up.

  Checking output of 'scanimage -L'...
   
  No scanners were identified. If you were expecting something different,
  check that the scanner is plugged in, turned on and detected by the
  sane-find-scanner tool (if appropriate). Please read the documentation
  which came with this software (README, FAQ, manpages).

  
  ---------------------
  | PYTHON EXTENSIONS |
  ---------------------

  Checking 'cupsext' CUPS extension...
  OK, found.

  Checking 'pcardext' Photocard extension...
  OK, found.

  Checking 'hpmudext' I/O extension...
  OK, found.

  Checking 'scanext' SANE scanning extension...
  OK, found.

  
   
  -----------------
  | USB I/O SETUP |
  -----------------

  Checking for permissions of USB attached printers...

  HP Device 0x3d17 at 002:010: 
      Device URI: hp:/usb/HP_LaserJet_P1005?serial=BC05JQD
      Device node: /dev/bus/usb/002/010
      Mode: 0660
  getfacl: Removing leading '/' from absolute path names
  # file: dev/bus/usb/002/010
  # owner: lp
  # group: lp
  user::rw-
  user:alan:rw-
  group::rw-
  mask::rw-
  other::---


  ---------------
  | USER GROUPS |
  ---------------

  alan adm dialout fax cdrom tape audio dip video plugdev scanner fuse
  lpadmin netdev admin sambashare mythtv

  error: User needs to be member of group 'lp' to enable print, scan & fax.
  User member of group 'lpadmin'.

  -----------
  | SUMMARY |
  -----------

  error: 1 error or warning.

  Please refer to the installation instructions at:
  http://hplip.sourceforge.net/install/index.html

  
  Done.
  ***************************************************************************************************************************************************************

  Only thing i couldn't understand here is the "must be member of lp"
  bit - I am so this does not compute.

  This is probably a low priority thing since I guess most people will
  use Adobe rather than the "Document Viewer"

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