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[Apport retracing service <838588@xxxxxxxxxxxxxxxxxx>]

*** This bug is a duplicate of bug 834494 ***
    https://bugs.launchpad.net/bugs/834494

Thank you for taking the time to report this crash and helping to make
Ubuntu better.  This particular crash has already been reported and is a
duplicate of bug #834494, so is being marked as such.  Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report.  Please continue to report any other bugs you may
find.

** Tags removed: need-duplicate-check

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/bugs/838588/+attachment/2338767/+files/Dependencies.txt

** Attachment removed: "ProcMaps.txt"
   https://bugs.launchpad.net/bugs/838588/+attachment/2338768/+files/ProcMaps.txt

** Attachment removed: "ProcStatus.txt"
   https://bugs.launchpad.net/bugs/838588/+attachment/2338769/+files/ProcStatus.txt

** This bug has been marked a duplicate of private bug 834494

** Visibility changed to: Public

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https://bugs.launchpad.net/bugs/838588

Title:
  software-center-gtk3 crashed with UnicodeEncodeError in
  get_dbus_message(): 'ascii' codec can't encode characters in position
  29-37: ordinal not in range(128)

Status in “software-center” package in Ubuntu:
  New

Bug description:
  crash on install claws-mail-plugins

  ProblemType: Crash
  DistroRelease: Ubuntu 11.10
  Package: software-center 4.1.20
  ProcVersionSignature: Ubuntu 3.0.0-9.15-generic 3.0.3
  Uname: Linux 3.0.0-9-generic x86_64
  NonfreeKernelModules: nvidia
  Architecture: amd64
  CheckboxSubmission: be2fbfde253285762d2d7eaf0e9f7c54
  CheckboxSystem: edda5d4f616ca792bf437989cb597002
  Date: Thu Sep  1 09:04:58 2011
  ExecutablePath: /usr/share/software-center/software-center-gtk3
  InterpreterPath: /usr/bin/python2.7
  PackageArchitecture: all
  ProcCmdline: /usr/bin/python /usr/bin/software-center-gtk3
  ProcEnviron:
   LANGUAGE=en_EN:en:ru_RU:ru
   PATH=(custom, no user)
   LANG=ru_RU.UTF-8
   LC_MESSAGES=ru_RU.UTF-8
   SHELL=/bin/bash
  PythonArgs: ['/usr/bin/software-center-gtk3']
  SourcePackage: software-center
  Title: software-center-gtk3 crashed with UnicodeEncodeError in get_dbus_message(): 'ascii' codec can't encode characters in position 29-37: ordinal not in range(128)
  UpgradeStatus: Upgraded to oneiric on 2011-08-31 (0 days ago)
  UserGroups: adm admin audio cdrom dialout dip floppy fuse plugdev sudo tape video

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